Sadly enough I did on 23-5-2022 a withdrawal

and in now still pending,

excusses are problems with the bank

bank paperwork/ bank holiday/

bank delay and the searching anouther bank, etccc etcccc,

they promised me they bank pay out after weekend / after 5 days

and the last they say before 1 july,

but sadly enough still no money

my trust in gone in BetWorld247

i hope this is a way to get my 290 euros

Hello mariokuiper,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with BetWorld247 Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Hello I play and verified my account since about half a year, I had already a withdrawal in de past 50 euros that was no problem,

It is with real money I spent about 2000 euros,

I speak the casino a few times in the week but they do not aswer yet, ??

regrads mario

Thank you mariokuiper for all the information. I will now forward your complaint to my colleague Stefan who will be assisting you from now on.

Wish you best luck resolving it.

Regards,

Nick

Will be very nice

the complete ignore me

regrads mario

Dear mariokuiper,

I am sorry to hear that your withdrawal has been delayed. I will contact the casino and try my best to resolve the issue as soon as possible.

Now I would like to invite a BetWorld247 Casino representative to join this conversation and participate in the resolution of this complaint.

Dear BetWorld247 Casino, could you please state why the player's withdrawal has not yet been paid out and when can he expect the payment?

Thank you in advance for providing the information.

Kind regards,

Stefan

Hello,

thanks that you want to help,

I hope also that we can resolve this situation,

regrads mario

Do you have sent a massage to betworld, ore are they read hear on the website

Dear mariokuiper,

I realize this must be frustrating for you. I have already contacted the casino. Let's hope they will respond as soon as possible.

Thank you for your patience.

Kind regards,

Stefan

We would like to ask the Casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’.

Well sadly still noting right ??