Dragi Peter ,
Pre svega, ?eleo bih da istaknem da promene limita povla?enja nemaju nikakve veze sa dobicima igra?a i da su nazna?ene u Uputstvima za sve korisnike.
Sva povla?enja za ovog igra?a se obra?uju u skladu sa na?im op?tim ograni?enjima povla?enja.
Slede?i klauzulu 6.15 na?ih uslova i uslova, zahteve za povla?enje sredstava obra?uje finansijsko odeljenje u roku od 3 (tri) radna dana nakon podno?enja zahteva i/ili 3 (tri) radna dana nakon isplate poslednjeg zahteva za povla?enje, pod uslovom da svi ostali uslovi su ispunjeni i provere su zavr?ene, kao ?to je navedeno u Uslovima. Agenti finansijskog odeljenja obra?uju ove zahteve od 6:00 do 17:00 GMT, od ponedeljka do petka. Igra? se slo?io da je upoznat i da je saglasan sa na?im rasporedom povla?enja sredstava. Nakon ?to je finansijsko odeljenje obradilo zahtev za prenos sredstava, bilo kakva dalja ka?njenja u obradi uplata nisu odgovornost kompanije.
Ka?njenja u primanju dobitaka mogu biti zbog toga ?to je igra? odlu?io da se povu?e bankovnim transferom. Na?alost, bankarski sistem mo?e raditi sa zaka?njenjem vikendom, praznicima ili u drugim slu?ajevima koji nemaju veze sa Kompanijom. Igra? mo?e kontaktirati na? tim za podr?ku i mi ?emo preporu?iti alternativne metode za isplate koje se obra?uju br?e.
Ukratko, ?eleo bih da napomenem da sve radnje Kompanije u vezi sa povla?enjima prate propise sa kojima se igra? slo?io prilikom registracije na veb stranici. Tako?e ?elim da vas uverim da ?e sva trenutna i dalja povla?enja biti garantovano ispla?ena u skladu sa Pravilima.
Slobodno pitajte da li vam je potrebna dodatna pomo? po ovom pitanju sa na?e strane.
Srda?an pozdrav,
Bm.bet kazino predstavnik
Dear Peter,
First of all, I would like to point out that changes in withdrawal limits have no relation to a player's winnings and are indicated in the T&C for all users.
All withdrawals for this player are processed according to our general withdrawal limits.
Following clause 6.15 of our T&Cs requests to withdraw funds are processed by the financial department within 3 (three) business days after the request was made and/or 3 (three) business days after the last withdrawal request was paid out, provided all the other conditions are met and the checks are completed, as outlined in the Terms. The financial department agents process these requests from 6 AM to 5 PM GMT, Monday-Friday. The player agreed that he is familiar with and consents to our timetable of funds withdrawal. After the financial department has processed the request to transfer the funds, any further delays in processing the payments are not the Company’s responsibility.
Delays in receiving winnings may be due to the player choosing to withdraw by bank transfer. Unfortunately, the banking system may work with a delay on weekends, on holidays or in other cases that have nothing related to the Company. The player can contact our Support Team and we will recommend alternative methods for withdrawals that are processed faster.
In summary, I would like to note that all the Company's actions related to withdrawals follow the regulations with which the player agreed when registering on the Website. I also want to assure you that all current and further withdrawals will be guaranteed to be paid following the Rules.
Feel free to ask if you need further assistance in this matter from our side.
Best Regards,
Bm.bet Casino Representative
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