U po?etku mi kazino Bull nije dozvolio da podignem novac jer su rekli da moram da koristim isti metod podizanja kao i za uplatu, ali to nije bilo mogu?e jer njihova veb stranica nije imala tu opciju. Uplatio sam novac putem Visa kartice. Taj problem je trajao neko vreme.
Onda su nakon toga po?eli da tra?e mnogo dodatnih KYC dokumenata kao ?to su bankovni izvodi, li?na karta, selfiji sa li?nom kartom, dokaz o adresi. Zatim su me zamolili da po?aljem izvode iz potpuno druge banke koju ?ak ni ne koristim za depozite. Tra?ili su me samo za tu drugu, nepovezanu banku jer su videli transfere unutar moje druge banke sa depozitom.
Pa sam im poslao izvode iz moje druge banke. I onda nisam ?uo ni?ta od njih skoro mesec dana.
Onda su me tra?ili kao dokaz za izvode koji prikazuju transfere izme?u mojih bankovnih ra?una. Morao sam da naru?im prilago?ene izvode koje bi mi banka poslala po?tom. Nakon ?to sam neko vreme ?ekao da banka po?alje, kona?no sam ih dobio po?tom i poslao im sliku papira. Sada ka?u da prihvataju samo PDF, a ne fizi?ki papir. Ali moja banka ih ?alje po?tom samo kada zahtevate starije izvode.
Moj po?etni depozit je bio 528,23 dolara. Iskoristio sam bonus dobrodo?lice od 100% do 300 dolara. I igrao sam igru Nind?a protiv Samuraja. Uplatio sam depozit putem kartice. I osvojio 2154,60 dolara.
Prilo?io sam svu svoju e-mail komunikaciju sa kazinom
at first bull casino didnt let me withdraw because they said i need to use the same withdrawal method as i did to deposit but that was not possible because their own website didn't even have that option . i deposited via visa card method. that issue lasted a while .
then after that they started asking for a lot of extra kyc documents such as bank statements , ID, selfies with ID , proof of address. then they asked me to send statements from a completely different bank that have that i dont even use for the deposits . they only asked me for that different unrelated bank because they saw transfers within my other bank with the deposit.
so i sent them the statements from my other bank . and then i didn't hear from them for almost one month.
then they asked me proof for statements showing the transfers between my bank accounts. so i had to order custom statements for the bank to send to me by mail. after waiting a while for the bank to send it. i finally received it by mail and sent them the picture by of the paper. now they are saying the only accept pdf not physical paper . but my bank only send it via mail when you request older statements.
my initial deposit was 528.23$. i used the welcome bonus of 100% up to 300$. and i played ninja vs samurai game. i deposited via card method. and won 2154.60$
ive attached all my email communications with the casino
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