Dragi danmariansandu, verujemo da bi kazino trebalo da ponudi mehanizam samoisklju?ivanja zbog problema sa kockanjem. Kada obavestite kazino o svojim problemima sa kockanjem, kazino bi trebalo da deluje da vas za?titi od daljeg igranja tako ?to ?e onemogu?iti va? nalog. Prema va?em opisu doga?aja, kazino je postupio u skladu sa tim nakon ?to ste ih obavestili da vam je potrebna za?tita.
Na?alost, u www.kpvfaw.com, mi ne razmatramo slu?ajeve u kojima se tra?i povra?aj novca zbog toga ?to kazino nema odre?enu licencu. Iako razumem va?u perspektivu, na?alost, nismo u mogu?nosti da pru?imo pomo? po ovom pitanju. Na?a uloga je nezavisna onlajn kazino baza podataka koja deluje kao posrednik u re?avanju sporova igra?a. Me?utim, nedostaje nam ovla??enja da sprovodimo zakonitost pravila.
U svakom pregledu korisnicima pru?amo informacije o licenci, a na kraju je svaki igra? da donese informisanu odluku u vezi sa izborom kazina.
Na?alost, na osnovu do sada dobijenih informacija, ne?emo nastaviti dalje sa ovim slu?ajem. Iskreno se izvinjavam ?to nismo mogli da ponudimo vi?e pomo?i po ovom pitanju.
Razmislite o kori??enju slede?ih resursa u vezi sa odgovornim kockanjem:
Ako imate otvorene ra?une u bilo kom drugom onlajn kazinu koji nije obuhva?en Registro General de Interdicciones de Acceso al Juego, ?eleo bih da vam skrenem pa?nju na na? alat za pomo? pri samoisklju?enju
http://www.kpvfaw.com/global-self-ekclusion-initiative/assistance-tool
Ovaj alat ?e vam olak?ati da blokirate svoje kazino naloge u vi?e kockarskih ustanova istovremeno i nije povezan ni sa jednim odre?enim kazinom. Alat za pomo? pri samoisklju?enju je dizajniran da pomogne pojedincima koji se mo?da suo?avaju sa izazovima u vezi sa svojim navikama kockanja tako ?to im poma?e da ograni?e svoj pristup kockanju i smanje mogu?nost dalje ?tete.
Kao deo na?e Globalne inicijative za samoisklju?ivanje, udru?ili smo se sa BetBlocker-om, dobrotvornom organizacijom registrovanom u Velikoj Britaniji koja pru?a besplatnu uslugu za podr?ku ljudima ?irom sveta. Vi?e informacija o na?oj inicijativi mo?ete prona?i ovde
http://www.kpvfaw.com/global-self-ekclusion-initiative
i o BetBlocker-u ovde
https://betblocker.org/
BetBlocker, koji podr?ava sedam jezika, se brzo i lako instalira na vi?e ure?aja, za samo 2 minuta. Jednom instaliran, blokira pristup preko 84.230 veb lokacija za kockanje i radi tiho u pozadini. Usluga se mo?e koristiti anonimno i poma?e pojedincima da bezbedno i na odgovaraju?i na?in upravljaju svojim pristupom kockanju, bilo da to zna?i potpuno ograni?enje ili ograni?avanje pristupa tokom ranjivih perioda.
Pored toga, BetBlocker uklju?uje listu od 824 sajta sa informacijama o kockanju. Ovi sajtovi prvenstveno informi?u korisnike o uslugama kockanja i reklamiraju ih. Mo?ete izabrati da uklju?ite ove sajtove u svoje ograni?enje tako ?to ?ete ozna?iti polje za potvrdu. Me?utim, ako imate stalnu pritu?bu protiv operatera kockanja, nemojte ozna?iti ovo polje, jer ?e vas to spre?iti da pristupite i veb lokaciji www.kpvfaw.com.
Iznad svega, ako vam kockanje vi?e ne donosi radost i postaje optere?enje, preporu?ljivo je potra?iti stru?nu pomo?. Toplo preporu?ujem da se obratite centrima u va?oj zemlji koji su specijalizovani za re?avanje problema kockanja. Neke od ovih centara mo?ete prona?i na slede?em linku
http://www.kpvfaw.com/problem-gambling-help-centers
Iz gore navedenih razloga, ova ?alba ?e sada biti odbijena. Hvala vam na razumevanju, ?ao mi je ?to ovom prilikom nismo mogli vi?e pomo?i. Ne ustru?avajte se da nas kontaktirate ako u budu?nosti nai?ete na probleme sa ovim ili bilo kojim drugim kazinom.
Dear danmariansandu, we believe the casino should offer a mechanism of self-exclusion due to gambling problems. Once you inform the casino of your gambling problems the casino should act to protect you from further play by disabling your account. According to your description of events, the casino acted accordingly after you informed them you needed protection.
Regrettably, at www.kpvfaw.com, we do not pursue cases where a refund is requested due to a casino missing a particular license. While I understand your perspective, unfortunately, we are not in a position to provide assistance in this matter. Our role is that of an independent online casino database that acts as a mediator in resolving players' disputes. However, we lack the authority to enforce the legality of rules.
In each review, we provide users with license information, and it ultimately falls on each player to make an informed decision regarding their choice of casino.
Unfortunately, based on the information received thus far, we will not proceed further with this case. I sincerely apologize that we couldn't offer more assistance in this matter.
Please consider taking advantage of the following resources related to responsible gambling:
If you have accounts open in any other online casino not covered by the Registro General de Interdicciones de Acceso al Juego I would like to call your attention to our Self-Exclusion Assistance Tool
http://www.kpvfaw.com/global-self-exclusion-initiative/assistance-tool
This tool will make it easier for you to block your casino accounts across multiple gambling establishments simultaneously and is not affiliated with any specific casino. The Self-Exclusion Assistance Tool was designed to assist individuals who may be facing challenges with their gambling habits by helping them limit their access to gambling and reduce the potential for further harm.
As part of our Global Self-Exclusion Initiative, we've partnered with BetBlocker, a UK-registered charity providing a free service to support people worldwide. You can find more information about our initiative here
http://www.kpvfaw.com/global-self-exclusion-initiative
and about BetBlocker here
https://betblocker.org/
BetBlocker, which supports seven languages, is quick and easy to install on multiple devices, taking just 2 minutes. Once installed, it blocks access to over 84,230 gambling websites and runs quietly in the background. The service can be used anonymously and helps individuals manage their access to gambling safely and appropriately, whether that means complete restriction or limiting access during vulnerable periods.
Additionally, BetBlocker includes a list of 824 gambling information sites. These sites primarily inform users about and advertise gambling services. You can choose to include these sites in your restriction by ticking a box. However, if you have an ongoing complaint against a gambling operator, do not check this box, as it will prevent you from accessing the www.kpvfaw.com website as well.
Above all, if gambling no longer brings you joy and is becoming a burden, it is highly advisable to seek professional assistance. I strongly recommend reaching out to centers in your country that specialize in addressing gambling problems. You can find some of these centers by referring to the following link
http://www.kpvfaw.com/problem-gambling-help-centers
Due to the aforementioned reasons, this complaint will now be rejected. Thank you for your understanding, I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into any issues with this or any other casino in the future.
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