I deposited 40 euros and I played little by little until I won 600 euros. Then with these 600 euros I was playing roulette and games until I got 11,500 euros.

I made a withdrawal and I was denied money for breaching the maximum bet rule 30% of the deposit.

When you register and deposit to play anywhere you can see that rule and take advantage of it. In my opinion they are scammers although you only need to see the note of this casino. It's a shame and they should close the casino. What they do is steal

Deposite 40 euros y fui jugando poco a poco hasta ganar 600 euros. Despues con estos 600 euros fui jugando a la ruleta y juegos hasta conseguir 11.500 euros.

Hice un retiro y me denegaron el dinero por incumplir la norma de apuesta maxima 30% del deposito. 

Cuando te registras y depositas para jugar en ningun lado puedes ver esa regla y se aprovechan de eso. En mi opinion son unos estafadores aunque solo hace falta ver la nota de este casino. Es una verguenza y deberian cerrarles el casino. Lo que hacen es robar

Hello, Abel.

Thank you very much for submitting your complaint. We highly appreciate you bringing this issue to our attention.  The Casino Guru team considers these two conditions as unfair, which is one of reasons why Casino 1Club has a very bad reputation on our website. 

Could you provide us with the exact explanation you have received from the casino? 

You can upload screenshot directly into the complaint or sent it to my email address: [email protected].

Best regards, Jozef

Dear Abel,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.