Draga Deanna,
Hvala vam puno na podno?enju ?albe. ?ao mi je ?to ?ujem o va?em problemu. Provjerio sam va? snimak zaslona i vidim da ste spomenuli povrat novca u iznosu od 50 dolara. Prije nego ?to nastavimo dalje s ovim slu?ajem, ?elim znati da li ste ve? pitali svog davatelja pla?anja za povrat novca ili ne.
Tako?er, imajte na umu da igranje bonusa obi?no dolazi uz neke uvjete koje se moraju po?tivati, a kla?enje je jedan od njih. Da biste dobili svoje winnigs morate ispuniti uvjete oklade. Preporu?io bih vam da pogledate na? ?lanak o bonusima. Tamo mo?ete prona?i puno korisnih informacija o igranju s bonusom:
http://www.kpvfaw.com/casino-bonuses
Hvala vam puno unapred.
Srda?an pozdrav,
Kristina
Dear Deanna,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I checked your screen shot and I see that you mentioned chargeback of $50. Before we move further with this case, I would like to know if you’ve already asked your payment provider for cashback or not.
Also, please understand, that playing with a bonus usually comes with some conditions that must be followed and wagering is one of them. In order to receive your winnigs you must fulfill the wagering requirements. I would like to recommend you checking out our article about bonuses. You can find a lot of useful information there regarding playing with the bonus:
http://www.kpvfaw.com/casino-bonuses
Thank you very much in advance.
Best regards,
Kristina
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