Po?tovani paveln1984,
Hvala vam puno ?to ste podneli ?albu. ?ao mi je ?to ?ujem za va? problem. Dozvolite mi da vam postavim nekoliko pitanja kako biste bolje razumeli situaciju.
Da li ste u pro?losti uspe?no podizali novac iz ovog kazina?
Da li ste akumulirali svoje dobitke sa ili bez aktivnog bonusa?
Da li ste razgovarali o problemu povla?enja sa korisni?kom podr?kom? Koliko dugo imate ove pote?ko?e?
Nadam se da ?emo mo?i da vam pomognemo da re?ite ovaj problem ?to je pre mogu?e. Hvala unapred na odgovoru.
Srda?an pozdrav
Veronika
Dear paweln1984,
Thank you very much for submitting your complaint. I'm sorry to hear about your issue. Please allow me to ask you a few questions to better understand the situation.
Have you made any successful withdrawals from this casino in the past?
Have you accumulated your winnings with or without an active bonus?
Have you discussed the withdrawal problem with customer support? How long have you been experiencing these difficulties?
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards
Veronika
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