Zdravo svima. Hvala vam ?to ste nam skrenuli pa?nju na ovo.
Pregledali smo slu?aj igra?a (e-po?ta: *****************) i mo?emo potvrditi da je isplata uspe?no obra?ena 12. marta 2025. u 09:39:56 putem Coinspaid-a koriste?i USDT (TRC20) u iznosu od 551,02 dolara (536,88 evra).
Transakcija je sa na?e strane u potpunosti zavr?ena i sva dalja ka?njenja ili problemi u vezi sa prijemom sredstava su van na?e kontrole, posebno kada su u pitanju blok?ejn transakcije. Ako je igra? naveo pogre?nu adresu nov?anika ili je imao problema sa svojim li?nim dobavlja?em kripto nov?anika, na?alost nismo odgovorni za te okolnosti.
Pored toga, ve? smo direktno razjasnili situaciju, uklju?uju?i i sa strimer agentom preko ?ijeg strima se igra? prvobitno pridru?io na?oj platformi.
Sve relevantne interne provere potvr?uju uspe?nu obradu i nisu do?lo do gre?aka sa na?e strane.
Smatramo da je ovo pitanje zatvoreno.
Srda?an pozdrav svima,
Melina
Hello everybody. Thank you for bringing this to our attention.
We have reviewed the case of the player (email: ******************) and we can confirm that the withdrawal was successfully processed on March 12, 2025, at 09:39:56 via Coinspaid using USDT (TRC20) in the amount of $551.02 (536.88 EUR).
The transaction has been fully completed on our end, and any further delays or issues related to receiving the funds are outside of our control, particularly when it comes to blockchain transactions. If the player provided an incorrect wallet address or experienced issues with their personal crypto wallet provider we are unfortunately not responsible for those circumstances.
Additionally, we have already clarified the situation directly, including with the streamer agent through whose stream the player originally joined our platform.
All relevant internal checks confirm successful processing, and no errors occurred on our side.
We consider this matter closed.
Best regards everybody,
Melina
Izmenjeno od strane Casino Guru administratora
Automatski prevedeno: