Hi Daniel ,

yes correct affirmative , you are not lucky 2 x in a row . It's not worth winning if you go there and lose everything again.

You have to give it some time.

Then experience your degree of luck. If it's good, if not, stop!

You have to have the head to play in casinos , if not , you win 80 and spend 100 .

A good technique is to limit deposits to a budget you want to spend.

No possibility of having bouts of impulsivity.

Maybe if the casino has paid me within 3 to 5 days. I would risk playing and losing, but it gave me too much time to think.

Olá Daniel ,

sim correcto afirmativo , n?o se tem sorte 2 x seguidas . N?o vale a pena ganhar se você vai lá e perde tudo de novo .

Tem que dar um tempo .

Depois experimentar o seu grau de sorte . Se tiver boa se n?o , pare !

Tem que se ter cabe?a para jogar em casinos , se n?o , você ganha 80 e gasta 100 .

Uma boa técnica e limitar os depósitos a um or?amento que queira gastar .

Sem possibilidade de ter crises de impulsividade .

Talvez se o casino tem me pago no espa?o de 3 a 5 dias . Correria o risco de jogar e perder , mas deu me demasiado tempo para pensar.

When I worked in a casino, I remember a player who won about a half of what you won. It was on Friday and we requested documents from him in order to verify the account. When I came to work on Monday, all the money was lost. The balance was literally zero.

I also remember one case when a player who wasn't really experienced when it comes to online casinos won about 30k eur. Then the verification process started, he lost about 30% during that time, but managed to withdraw the rest. Next month, I could see that the guy had another pending withdrawal, this time, it was for about 50k. I checked the account history and he was simply lucky. There was literally no pattern behind it ??

Because the best thing is to control it, because believing in luck is wrong.

I win 83K, whoever wins doesn't think he's already won, so if he loses 1000 he wants to recover and spends another 1000, it's already 2000 thousand, and so on until the amount is almost unrecoverable.

I used to be like that, now I think otherwise.

I have a history with Icecasino, when I registered I lost 9500 euros, and I asked for Self-Exclusion, I said I wanted to close the account, they stalled and asked me to send an email to xxxxxxxxx, ok.

I didn't send it, after about a week I was in Germany on business, and one night I arrived at the hotel and started playing, I deposited 11500 euros,

when I reached 6000 thousand I got upset and asked for the amount, they always canceled it, I made a complaint. And I played again , I reached 46,000 , then 64,000 and finally 83,000 euros .

conclusion was to be.

but you are not lucky 2 x .

So, you have to take advantage of your luck and don't throw it away.

Pois o Melhor é mesmo controlar , porque acreditar na sorte e errado .

ganho 83K , quem ganha n?o pensa que ganhou já é teu , ent?o se perde 1000 quer recuperar e gasta mais 1000 já passa a 2000 mil , assim por adiante até a quantia ser quase irrecuperável .

Já fui assim , agora penso de outra forma.

tenho uma história com o Icecasino , eu quando registei perdi 9500 euros , e pedi a Auto-Exclusao , disse que queria fechar a conta , eles enrolaram e pediram que enviasse email para xxxxxxxxx, ok .

Eu n?o enviei , passado cerca de uma semana após eu estava na Alemanha em negócio , e uma noite cheguei no hotel e comecei a jogar , depositei 11500 euros ,

quando cheguei aos 6000 mil fiquei chateado e pedi o valor , eles cancelavam sempre , fiz uma reclama??o . E joguei novamente , cheguei a 46.000 , depois a 64.000 e por fim 83.000 euros .

conclus?o estava pra ser .

mas n?o se tem sorte 2 x .

Entao , há que aproveitar a sorte e n?o deita la fora .

I totally agree with you. I think it's also a great idea to set deposit limits whenever it's possible. This way, you know you're not going to get in a situation where you lose everything during a short period of time.

You may think that losing 85k would take ages, but I saw many players who usually played 0.2 - 1 eur per spin. Then they won a lot and they started playing 50 - 100 eur bets during the same session. They lost all the winnings within an hour.

Well, Daniel, that's how it works.

Uncontrolled play is destructive.

Doing an examination of conscience and admitting that you have no control is the best way.

I admire Casino Guru immensely, What is your goal in the near future!

Do you think about getting your platform to be paid for or will it always be free?

Pois é Daniel , é assim mesmo que funciona .

O jogo descontrolado é destruidor .

Fazer um exame de consciência e admitir que n?o se tem controle é o melhor caminho .

Eu admiro imenso o Casino Guru , Qual é o Vosso objectivo no futuro próximo !

Pensam em meter a vossa plataforma a ser paga ou vai ser sempre gratuita ?

Hello Valter,

I'd like to say that this is truly a reasonable approach, sadly the first thing addicted players usually lose while still thinking that they don't play far too much, losing much...

To the platform, as you say, well, I've been working here for a few months over a year and have never heard of such an idea.

We still aim to better the actual set of the gambling environment to be safe and reasonably sustainable, can't imagine that our "services" should be paid for. ??

But they deserved it! ????

Mas mereciam ! ??

?? Thank you kindly.

I think this is not the way we want to go right now.

We considered creating our own casino in past and I was one of those who came up with the idea. On the other hand, there are clear cons for this as well. I think the biggest one is our own reputation. When you run a casino, there are always players who are dissatisfied and you can always do some mistakes on your side. It would be quite problematic to assign ratings to other casinos while running our own casinos. Many casinos could simply claim that we gave them bad rating just because they're direct competitors of our own casino brand.

I believe many casinos are willing to cooperate with us when it comes to complaints, because they know we're not their competitors. There's also one other point as one of our founders mentioned - running a casino is a tough business. There's a huge competition in the area and enormous regulation. You can't just create the casino website, collect deposits and be successful. You currently need to have licenses for many jurisdictions or you stay in the grey zone waiting until your website gets banned in a country where you have plenty of registered players, which would be devastating for you. You also need to invest a lot into marketing, because of the huge competition you have on basically every market.

Hi Daniel ,

indeed , a lot of competition .

therefore the value of your work,

superb !

To be able to correctly rate casinos and protect gamblers.

Olá Daniel ,

verdade , muita concorrência .

por isso o valor do vosso trabalho ,

soberbo !

Para conseguirem avaliar correctamente os casinos e proteger os apostadores .

Thank you. I believe we're pretty good in what we currently do so we should just stick to it and make sure that we'll be even better. There's always a room for improvements. You can never be 100% sure that you'll be satisfied in a casino that we rated well, but the statistics we have clearly show that the probability is much higher compared to casinos that we didn't give a good rating.

The same applies to complaints. We try to help everyone when the case makes some sort of sense, but we're not a police or a legal court that could simply force the casinos to do something. We can give recommendations and change ratings accordingly. Fortunately, that's enough in many cases.

Hello Daniel indeed!

Olá Daniel verdade !

Hello Valter. I'm also an Ice Casino player and I have a question: So did you manage to get all your funds back? I ask this because I am currently in a similar situation where recent withdrawals have been rejected due to technical issues. I had previously successfully withdrawn with the same casino between 400-700 EUR but I currently have a total amount of 2100 EUR to withdraw which is divided into 900 for bank card and 1200 for bank transfer.

I have the withdrawals in this form because they were rejected on the 14/15th with the casino's reason being "technical problems" and the method used for withdrawal was a bank card. I was advised to do the withdrawals again or try another method and this time I did half as a bank transfer.

In short:

I have at the moment 1200 EUR for bank transfer with "incomplete" status made on the 16th (i.e. it is still possible to cancel) and 900 for the bank card made on the 15th "in progress", waiting even if they are not canceled again. Support, of course, always indicates the same thing to wait for.

Honestly, I'm getting a little anxious because I should have received this amount by now (based on my previous withdrawals). I also saw on the net that this "technical problems" does not happen exceptionally and the support itself says "Trust me, difficulties like that constantly happen with different methods in different countries. The good thing is difficulties those are usually minor. "

However, I should have received my funds by now and I am still waiting for everything to go well

Olá Valter. Também sou jogador do Ice Casino e tenho uma pergunta: Conseguiu ent?o ter de volta todos os seus fundos? Pergunto isto porque estou neste momento com uma situa??o semelhante onde me rejeitaram levantamentos recentes devido a problemas técnicos. Já tinha efetuado levantamentos com sucesso anteriormente com o mesmo casino entre os 400-700 EUR mas tenho de momento um valor total de 2100 EUR para levantar que está repartido em 900 para cart?o bancário e 1200 por transferência bancária.

Tenho os levantamentos nesta forma porque os mesmos foram rejeitados no passado dia 14/15 tendo a raz?o por parte do casino como "problemas técnicos" e o método utilizado para levantamento foi cart?o bancário. Aconselharam-me a fazer os levantamentos novamente ou tentar outro método e desta vez fiz metade como transferência bancária.

Resumindo:

Tenho neste momento 1200 EUR para transferência bancária com status "incompleto" feito no dia 16 (ou seja, ainda dá para cancelar) e 900 para o cart?o bancário feito no dia 15 "em andamento", esperando mesmo que n?o sejam cancelados novamente. O suporte, como é óbvio, indica sempre a mesma coisa para aguardar.

Sinceramente, estou a ficar um pouco ansioso porque já deveria ter recebido este montante (baseado nos meus levantamentos anteriores). Também vi pela net que isto de "problemas técnicos" n?o acontece excecionalmente e o próprio suporte diz "Trust me, difficulties like that constantly happen with different methods in different countries. The good thing is those difficulties are usually minor. "

No entanto, já deveria ter recebido os meus fundos e ainda estou à espera que tudo corra bem

Hello,

I just waned to say that I think it's good that you submitted the complaint because it gives us chance to make sure that the casino will solve the issue and provide accurate pieces of information. Sadly, lots of players have recently started experiencing the same issues, so it makes me feel that there are other things in motion now. E.g. the casino can be short of staff because of the upcoming Christmas and the payment provider is overwhelmed. Well, I hope you'll get the winning shortly. ??

Hello Radka,

Totally agree on that and I have the same exact opinion as Valter about this casino. My experience as been good so far. However, it's the lack of transparency in certain aspects that fails and make us players getting a bit anxious or even upset. Regarding my funds, one of them as been successfully withdrawn via Bank Transfer (finally) and now I'm waiting for the funds to arrive to my bank account.

Let's hope for the best

I have never heard anything about Ice Casino.

It would be great if the casino staff should comfort the players by providing honest information about a possible delay and explaining the cause, sadly not every player is patient enough so I can imagine that this would result in losing a portion of players. But what I see as the main problem is how can the casino provide such caring support if they're short on staff e.g. Well, it's a circle ??

I'm happy about your funds and also appreciate your understanding. ??

Probably because players from the UK are not allowed to play there.

That's the main point of this whole thread and goal from Casino Guru, which is to provide all possible support and reviews about different casinos. Although you're unaware of Ice Casino, this casino is licensed and not a scam actually. The main problem with this casino however is the lack of tranparency in certain aspects (we can clearly see templated answers to some things) and some delays to withdraw your funds but you get them eventually

I deleted the post you are probably responding to because it contained a forbidden link and wrong information about the rating, furthermore, it was just a work of a link-builder.

That's great that you responded though, (Just a kind reminder: please use the "reply" button, otherwise the person you wrote to will not be notified. Thank you ??) you made a good point.