In theory.. [email protected]

Don't quote me on that one, though lol

Ongoing investigations

https://www.lokinvestigation.com/

I don't really understand it, so my complaint simply can't be resolved?

Moc tomu nerozumím tak?e má stí?nost se vy?e?it prostě nedá?

Hi.

Just a quick question: Isn't this question more related to the problem you're solving in Beta? I admit that I don't fully understand who and what you're asking in this particular thread, but you might be interested to know that the entire previous conversation is here ????

Anyway, from what I understand from your complaint, the casino is licensed in the Czech Republic, despite its reluctance to comment on the matter, so it would be a good idea to try contacting the local regulator, but I'm a bit confused that the company already has the status of "passive regulator", does this mean that the Czech side did not respond to your problem? The point is that your problem has nothing to do with contacting the now invalid Antillephone sub-license, which is what this thread is about. Either way, we can discuss the details in the Betano Casino thread ????

Ahoj.

Jen zbě?ny dotaz: Nesouvisí tahle otázka spí?e s problémem, ktery ?e?í? v Betanu? P?iznám se, ?e te? úplně nerozumím koho a na co se ptá? v tomto konkrétním vlákně, ale mo?ná by Tě zajímalo, ?e celá p?edchozí konverzace je tady ????

Ka?dopádně, co jsem z Tvé stí?nosti pochopila, tak kasino je i p?es svou neochotu se k věci vyjád?it, licencované v ?esku, tak?e by bylo dobré se zkusit obrátit na tamněj?ího regulátora, trochu mě ov?em mate, ?e u? nyní má ta sní?nost status "pasivní regulátor", znamená to, ?e ?eská strana na Tv?j problém nereagovala? Pointou je, ?e Tv?j problém nemá nic spole?ného s kontaktováním ji? neplatné Antillephone sub-licence, o které je právě toto vlákno. Tak ?i onak, detaily m??eme probrat ve vlákně Betano Casina ????

Yes you can! I would love to work together with you! It’s way better than the CasinoGuru forum, this is completely rigged! All the 4 cases I won, I won them ALONE… CasinoGuru never helped in nothing… in matter a fact they closed several complaints, and encouraged me to give up most of the times.. even though I won the cases in the end ?? they always silence my reviews and opinions.. the true is that Slott Casino still is operating illegally in Portugal and belongs to NeoGroup/R2DPartners ( the Leon Bet and Twin Mafia aka Moonlite N.V) this is so true that Inwas talking to Slott casino customer support and he called the casino LEON instead of Slott! They also sent the wrong regulator exclusion form ?? and broke their own terms and conditions, paragraph 2.4 says that is mandatory to perform verification or KYC upon account creation.. but was never made with me! But CasinoGuru like always closed my case and is teaming up with the casino ?? even though they allowed to deposit 7100€ without any kind of KYC, and I was already excluded from all their "sister" casinos! All of this operating illegally in Portugal, because they don’t have our license, and using a Portuguese payment provider.. which is also a crime because they don’t pay taxes here! Even though Slott is illegal here in Portugal, the website is freely open to everyone.. and not even CasinoGuru warns that Portuguese players shouldn’t or can’t play! So don’t trust CasinoGuru! I think that they only help solve what is almost already solved loool

Don't waste your time with CasinoGuru! They are like the illegal operators... they will never help you. In fact, they'll even discourage you and tell you that you're not right. Unfortunately, it's already more than proven that CasinoGuru is just another site funded by the online gambling mafia ??

N?o percam o vosso tempo com o CasinoGuru! Est?o feito com os operadores ilegais… nunca vos ir?o ajudar. Aliás até vos ir?o desencorajar e dizer que vocês n?o têm raz?o. Infelizmente já está mais do que provado que o CasinoGuru n?o passa de outro site financiado pela máfia do jogo online ??

Would you be open to sharing what you sent to the casino?

Hey, Joao..

While you are certainly entitled to your opinions, I don't think it's fair to slander the Guru on his own site.

Are some of your concerns valid? Absolutely, and I completely agree on some - if not most - of what you've said. I, too, have been silenced more than a few times here.

This being said, Casino Guru (like most affiliate sites) does provide a valuable service to some people who may not have the time, dedication, or desire to pursue resolution on their own.

Guru's database is also probably the largest collection of casinos and bonuses that'll you'll find. While they're not always 100% accurate, you gotta appreciate the work the team puts in to monitor the countless complaints, reviews, comments, etc. They've got a tough job to do.

While Casino Guru is certainly in this to make money these days, I highly doubt it started out that way. But the popularity of the site necessitated the hiring is staff who need to be paid.. and that's when you're faced with a moral dilemma.

I've thought many times about starting an "honest, unbiased" review site, but even I can't say for certain what choices I'd make in situations like that.

I think we try to do everything fair and square. Some decisions may not be to the players' liking, something is not in our competence to solve and so on. But we certainly never try to silence anybody or anything like that. It is always clearly explained why something is rejected, why we are on the player's side and so on. If we wanted to do everything for money, then we wouldn't have any resolution center. We have helped players to get back more than 38 million, which I don't think is very little at all. 

Some decisions are difficult and we have joint meetings where we talk about individual problems. It is never the case that somebody makes up their mind and applies it on the basis of zero logic.

When it comes to information, we also try to keep it accurate and always up to date. Casinos change their bonuses, terms and various other things. Also, there are a lot of casinos coming up that are unknown to us and we have to review them. Nowadays it is not so difficult to set up an online casino and also a casino that is honest but also a scam. We are trying to do the best we can and certainly to improve our practices as well. But until we find something that works better in some areas, then we stick with what we have.

Today it is difficult to keep everything as it was in the past. Today Casino Guru is much bigger than it used to be. There are several thousand complaints a month, as well as players who contribute to the forum or come to check out our site. 

But we never try to be unfair to players or to casinos when we evaluate someone is right.

That's just small addition to your post.

Have a nice day. ??

Hello everyone,

I would like to share some insights after seven years of assisting with refund claims against gambling casinos.

With extensive experience in this field, including a background as a compliance officer at a casino, I have developed in-depth knowledge of refund processes. If you have any questions or would like to explore your options for a potential refund, feel free to contact me at [email protected].

That being said, my primary recommendation is to cease gambling entirely and consider any lost funds as unrecoverable. Gambling should never be pursued with the expectation of obtaining a refund. I do not endorse or promote gambling in any way, as the vast majority of players inevitably incur losses.

Best regards,

Simon

Play games by investing money and why is it asking for deposit for withdrawal, it is a fake app, how will the money be withdrawn

Paisa dal ke game khelo or widrowal ke liye diposit kyu mang raha h fake app h paise kese widrowal hoga

I have an issue with housebets.com, unfortunatly it doesn't show on CasinoGuro neither AskGamblers to make a public complaint. I posted it on Trustpilot and Bitcointalk only so far. Do you have any other idea how can I expose them? Thanks

A short

UN court

Could you please explain your post? I am not sure I understood anything you would like to say.

I have already informed our data team regarding this casino, so hopefully soon we'll have some updates.

May I ask what kind of issue do you experience, though?

Hi Romi! thanks for replying me! yes I created this topic Home>Forum>Complaints Discussion>Housebets | Bridge Technologies B.V. | SCAM over 9.000$

Let me know if you intend me to explain it here aswell. As fair as I now housebets is only "regulated" now for GCB and not Antillephone anymore

Check the reply here, please.

I have a MAJOR issue with every single one of these virtual blackjack games that claim to be fair by using a random number generator… I have been playing blackjack nearly every single day for 25 years in real life physical casinos. i’ve been playing these virtual tables now for over 5 years and i have recorded on video countless hours of myself playing these games… I believe that I have enough video evidence to qualify as actual PROOF of the fraudulence of these game providers who claim to be provably fair when the reality is that they are NOT fair…. They say that in order for a slot machine to be considered provably fair, 92% of the money wagered out 1,000,000 spins needs to be paid out correct? Well that cannot possibly be true for these random number generated blackjack games which also claim to be probably fair and I can prove so beyond a reasonable doubt.. So now I am looking for an agency or law firm who would be willing and able to look through my video evidence to bring forth a lawsuit against these companies and if they’d be willing to be my counsel. These people have been cheating and stealing my money and countless other people for years now and they have been sitting behind their computers getting away with it… These cowards need to be held accountable and brought to justice!!

Well, I see you put a fair amount of money into this investigation; hence, I hope you will achieve your ultimate goal.

Just to say, slots are considered worth playing on a 96% RTP rate. I would like to believe slots with RTP 92% do not even exist, but who knows...

When it comes to the outcome, though:

If a game RTP is 96%, it means that if you start with $1,000,000,000 and then play 1,000,000,000 rounds at $1 each, then you should end up with approximately $960,000,000.

In any case, is it somehow related to a non-existent Antillephone, perhaps? If not, I will move your post somewhere else.

Move it to somewhere i’ll be heard and im talking about the virtual BLACKJACK games that claim to operate using a random number generator…. ESPECIALLY BGMAING’s 2 blackjack games, but all of them need to be investigated and held accountable, because no matter what they say, i have PROOF that they are NOT random beyond a reasonable doubt in the form of endless video recordings that clearly show how unfair these games are… It’s not even close!! These are companies operating with "licenses" and if those licenses are legitimate in any way, then this in no way shape or form is acceptable!! Somebody needs to do something about this fraud because these people are just getting away with it