Goodnight. After verifying my account; I cannot withdraw my winnings. It only tells me an error in the transaction, they say it is a problem with my bank but it is not. Has this happened to someone else and how can it be solved? Because I have enough money inside that is mine and I cannot withdraw it. Please help.

Buenas noches. Después de verificar mi cuenta; no puedo retirar mis ganancias. Solamente me dice error en la transaccion, dicen que es problema de mi banco pero no lo es. A alguien más le ha pasado esto y como se puede solucionar? Porque tengo bastante dinero dentro que es mío y no puedo retirarlo. Ayuda por favor.

Good morning, so you successfully passed the verification process, right?

I would ask your bank whether there is any pending income. If not I would pass this information to the casino. Can you access your casino account?

Maybe could you take screenshots from the process where you try to make the withdrawal and then it shows the error? Of course, hide all sensitive data. Also make sure you add your bank account in an international format (if possible).

Yes, I passed the verification process and after passing it I can no longer withdraw or deposit. I only get this message and I don't know what else to do anymore because I've tried everything.

Si, pase el proceso de verificación y después de pasarlo ya no puedo ni retirar ni depositar. Solamente me sale este mensaje y ya no sé qué más hacer porque lo he intentado todo.

Are you able to contact the casino regarding this error? I can see that the live chat is available - What did they tell you?

They tell me over and over again and again to try another method, I tell them that none of them work for me and they repeat the same thing to me: I have the feeling that they are laughing at me and ripping me off.

Me repiten una y otra vez una y otra vez que pruebe otro método, les digo que no me funciona ninguno y vuelven a repetirme lo mismo: tengo la sensación que se están riendo de mi y timandome.

If they don't want to cooperate directly, you can try submitting a complaint against them. You can do so here. Our team will try to help you.

Good evening!

I have a question regarding a Casino.

Is 20 bet reliable?

I've heard a lot of bad reviews about this Casino.

I am registered there and from time to time I make a deposit to play, but as I have never won anything, I have not tried to find out more about the Casino.

Yesterday, I wanted to play, so I deposited and started playing.

I made a gain of R$5,500, but I hadn't verified the account yet, and today I had to do it to be able to withdraw.

But I saw on the Reclame Aqui website, of which I am a member, that several people complained that the 20 bet does not pay. They said that they ask for documentation, but they always claim not to be in the required conditions, making it impossible for punters to withdraw the winnings they made with their own deposited money.

I would like you to confirm me if this is the case, if the Casino always harms players.

When I came across these approaches, I was disappointed.

Thanks for everyone's attention!

Boa tarde!

Estou com uma dúvida em rela??o a um Casino.

O 20 bet é confiável?

Ouvi muitos comentários ruins sobre este Casino.

Eu sou cadastrada lá e de vez em quando fa?o depósito para jogar, mas como nunca ganhei nada, n?o procurei saber mais sobre o Casino.

Ontem, eu queria jogar, ent?o depositei e comecei a jogar.

Obtive um ganho de R$5.500, só que ainda n?o havia feito a verifica??o da conta, e hoje tive que fazer pra poder sacar.

Mas vi no site do Reclame Aqui, do qual fa?o parte, que várias pessoas reclamavam que o 20 bet n?o paga. Disseram que eles pedem documenta??o, mas sempre alegam n?o estar nas condi??es exigidas, impossibilitando os apostadores de sacar os ganhos que obteve com seu próprio dinheiro depositado.

Gostaria que vocês me confirmassem se é isso mesmo, se o Casino sempre lesa os jogadores.

Ao me deparar com essas abordagens, fiquei decepcionada.

Obrigada pela aten??o de todos!

Hello. Forgive me, but I have to ask: What is the point of searching for any relevant information about the casino's fairness when you still making deposits there? To me, it seems hazardous ??

It would be much more useful and safer for you if you have checked the casino before depositing there.

If you want to withdraw you now have to pass the verification. Honestly, try to provide everything that they ask you for and read carefully every instruction to ensure you won't have to submit some documents again.

I'd not dare to say that some casino does not pay in general. Please feel free to check one submitted complaint related to the 20Bet Casino here.

Let me know if you need any help.

Good evening!

I always look for information about the Casino I'm going to play, and the research I did about this one, didn't give me any negative answer, but when checking some posts on Reclame Aqui, I found some from 20 bet and that's why I was worried.

But ok, I'll wait and see what happens.

Sorry if my question didn't suit you.

But thank you for your reply.

Boa tarde!

Eu sempre procuro informa??es sobre o Casino que vou jogar, e as pesquisas que fiz sobre esse, n?o me deu nenhuma resposta negativa, mas ao verificar algumas postagens no Reclame Aqui, encontrei algumas da 20 bet e por isso me preocupei.

Mas tudo bem, vou aguardar pra ver o que irá acontecer.

Desculpe se minha pergunta n?o agradou.

Mas agrade?o a sua resposta.

Hi, the casino is a part of incredibly large group of casinos. Most of the casinos aren't rated very well. I'd say you can make a better picture about the group when you look at the complaints submitted against the casino and related casinos. Take a look: http://www.kpvfaw.com/20bet-casino-review#tab=js-tab-reputation

Good afternoon. The same thing happened to me, I spent days and days without being able to withdraw my money and sending emails to the 20bet service, until one day they told me to go to a mirror page that was 20beth.com and there I was allowed to withdraw. But

yes, they put many obstacles to be able to withdraw it. Luck!!

Buenas tardes. A mi me paso igual, estuve días y días sin poder retirar mi dinero y mandándole correos al servicio de 20bet, hasta que llego un día que me dijeron que me metiera en una página espejo que era 20beth.com y ahí ya me dejo retirar. Pero

si, ponen muchas trabas para poder retirarlo. Suerte!!

Hello, I hope that everything will work for you there.

No problem with your question at all, of course. ??. I was just curious.

Thanks for sharing your experience with me.

Obrigada por compartilhar sua experiência comigo.

Hi, I've been trying to communicate with support because I think my account with 20bet has been limited but they tell me that the relevant department can help me with this issue and they keep giving me the same answer, and I am a little anxious because I have the welcome betting bonus active and I have to keep betting to complete the rollover, I hope you can respond to this

Hello,

what is the problem, please?

How is your account limited or what keeps you out from completing the wagering?

That issue was solved! Now my issue is my withdrawal is taking too long. I have 3 days waiting for it to be processed

Well, it sometimes takes even a whole week.

As you can see above several players faced a longer withdrawal time and obstacles, I am afraid.

I hope you'll get your winnings. Honestly, I would find a more decent casino instead If I were you.

Radka is right, it can even take longer. Just make sure you don't cancel your withdrawal and lose the winnings. Stay patient! ??