Very strange casino. Documents still pending after 10 days and can’t deposit until they have verified.

It’s only two documents they need to look at and they say they are too busy to check. Something amiss here ??

10 days - please let us know as soon as you learn something new. ??

On the other hand, they try (or pretend they're trying ?? ) to verify you in advance, so there is a good chance that if you win the withdrawal should go smoother afterward.

Beware of this casino, I deposited 200 Euros, I didn't use any bonus. I played for about a week, then he wanted to withdraw 200 Euros and my account was blocked. I have verified the documents, even including the video, see Side dishes. So they just don't want to pay, they wrote that the investigation will take 6 months! So definitely don't play here.

Dejte si pozor p?ed tímto casinem, vlo?il jsem 200 Eur, ?ádny bonus jsem nevyu?il. Hrál jsem cca tyden, poté chtěl vybrat 200 Eur zpět a ú?et mi byl zablokován. Dokumenty mam ově?eny, dokonce v?etně videa, viz. p?ílohy. Tak?e jen nechtějí platit, napsali, ?e vy?et?ování potrvá 6 měsíc?! Tak?e zde ur?itě nehrajte.

I was also eyeing this casino before and read some reviews about the casino. I hope that this thread will help other players before playing here.

Hello,

I know it may sound awkward, but I can imagine, that those 6 months are just a phrase to let you know that it will take some time. I mean the reasonable additional check which let's say a game provider gets involved usually takes a month or so.

Did you play casino games or bet on sports, please?

Anyway, I would ask the casino about progress from time to time.

Hello,

how are you faring, any progress?

You too have been told 6 months?

Can you paste some transcripts, please?

still not solved and the account is blocked - I am solving it through this complaint, there is another one .. they probably do it normally. https://www.askgamblers.com/casino-complaints/freshbet-casino-delayed-payment-for-6-months they promised it would be fixed next week so I'm waiting to see if that's true.

zatím stále nevy?e?eno a ú?et blokován - ?e?ím to p?es tuto stí?nost, je tam i dal?í .. asi to dělají bě?ně. https://www.askgamblers.com/casino-complaints/freshbet-casino-delayed-payment-for-6-months slíbili, ?e p?í?tí tyden to bude vy?e?eno, tak ?ekám, jestli to bude pravda.

Hello,

I had no idea it was about sports betting.

We do not consider the sport's betting, I'm sorry.

Good luck with that. ??

I received the money today, but the account is still blocked. Ridiculous casino but thanks to askgamblers help I got the money so it turned out well. Anyway, I definitely do not recommend opening an account here.

Peníze jsem dnes obdr?el, ú?et je v?ak stále blokován. Smě?né kasino, ale díky pomoci askgamblers jsem se k peněz?m dostal, tak?e to dopadlo dob?e. Ka?dopádně ur?itě nedoporu?uji si zde zakládat ú?et.

Oh, that's good and I hope that you'll find a more suitable sports betting site.

Hello,

I tried casino freshbet.com, I deposited 1000 euro and within a few days I won 5000 euro.

I requested a withdrawal via SEPA, unfortunately I haven't seen any money in my bank account yet.

I have contacted the support via chat and email many times and they keep writing to tell me to wait.

I don't know what to think about it.

After reading the discussions here, I found that someone was helped by askgamblers.com to get their money back, but in other reviews, people didn't get anything.

I'm afraid this is another crazy scam.

I don't know who to turn to for help, the casino is supposed to be licensed, but that's probably useless.

Looks like it's just a scam again.

I had a similar experience with Mr.Sloty, but after a long time I had my 300 euro in my account, here it seems that it is in vain.

Has anyone else had such a crazy experience with freshbet casino?

Has anyone ever seen their money back in their life?

Ahoj,

zkusila jsem casino freshbet.com , vlo?ila jsem 1000 euro a během pár dn? vyhrála 5000 euro.

Po?ádala jsem o vyběr peněz prost?ednictvím SEPA, bohu?el jsem zatím ?ádné peníze na mém bankovním ú?tu neviděla.

Podporu jsem kontaktovala prost?ednictvím chatu i mejlu mockrát a stále pí?i jenom a? ?ekám.

Nevím, co si o tom mám myslet.

Po p?e?tení diskuzí tady jsem zjistila, ?e někomu pomohl askgamblers.com dostat peníze zpět, ale v jinych recenzích lidé nedostali nic.

Obávám se, ?e jde opět o ?íleny podvod.

Nevím, na koho se obrátit ohledně pomoci, casino by mělo byt údajně licencované, ale to je asi k ni?emu.

Vypadá to, ?e jde zase jen o podvod.

Podobnou zku?enost jsem měla s Mr.Sloty, ale po del?í době jsem svych 300 euro měla na ú?tu, tady to vypadá, ?e to je marné.

Má někdo také tak ?ílené zku?enosti s casinem freshbet?

Viděl někdo někdy v ?ivotě svoje peníze zpět?

Hello,

may i ask how long does this whole process take please? If it has been going on for several weeks, I would not hesitate to file a complaint on our website . I am also attaching an explanation of the entire complaints process . As you can see , the casino is trying to resolve user complaints. It is not so famous with user reviews , but it is also not the worst. I just have one more question. Are you fully verified at this casino? Have you provided them with all the necessary documents? The problem with the selection is very often caused by the lack of full verification of your identity. Each casino has a slightly different KYC verification. Someone wants to take a picture of an ID, someone a payment card, someone wants a selfie photo with a payment card, someone wants to make a selfie call with casino representatives and so on ??.

It would still be possible to try to withdraw money using another payment method, if there is no problem with the withdrawal via SEPA. I will keep my fingers crossed for you. ??

Ahoj,

mohu se prosím zeptat, jak dlouho cely tento proces trvá? Pokud to trvá ji? několik tydn?, tak bych neváhal a zalo?il si stí?nost na na?ich stránkách. Také p?ikládám vysvětlení celého procesu stí?ností. Jak m??e? vidět, tak kasíno se sna?í stí?nosti u?ivatel? ?e?it. S u?ivatelskymi recenzemi u? to není tak slavny, ale také to není nejhor?í. Jenom se je?tě zeptám. Jste v tomto kasinu plně ově?ená? Dodala jste jim ve?keré pot?ebné dokumenty? Problém s vyběrem byvá velice ?asto zp?soben chybějícím plnym ově?ením va?í toto?nosti. Ka?dé casino má KYC ově?ení tro?ku rozdílné. Někdo chce ofotit ob?ansky pr?kaz, někdo platební kartu, někdo chce selfie fotku s platební kartou, někdo po?aduje provést selfie hovor se zástupci casína a tak dále ??.

Je?tě by byla mo?nost zkusit provést vyběr peněz jinou platební metodou, jestli není problém ve vyběru prost?ednictvím SEPA. Budu Vám moc dr?et palce. ??

How is this casino going? Does anyone know?

Jak to pokra?uje s tímto casinem? Neví někdo?

Unfortunately, since your last post a month ago, no one has contacted us here on the forum. So I recommend going through the complaints and user reviews - where, of course, it's also not very lively. I don't think anything has changed since your last visit.

Bohu?el od Tvého poslední p?íspěvku p?ed měsícem, se nám zde na fóru nikdo neozval. Tak?e doporu?uji projít stí?nosti a u?ivatelské recenze - kde to ov?em také není p?íli? ?ivé. Myslím, ?e od Tvé poslední náv?tevy, vlastně nenastala změna.

The casino has no license!

Das Casino besitzt keine Lizenz!

After much trouble and non-stop pestering, they finally sent the money, but I canceled it there. Now I'm on sportine and that doesn't seem like a scam to me.

Po silenych utrapach a nonstop otravovani nakonec penize poslali, ale zrusila jsem to tam. Te? jsem na sportine a to mi jako podvod nep?ijde.

I'm really glad it finally worked out!

Good luck elsewhere - and most importantly, no more hiccups! ??

Jsem vá?ně ráda, ?e se to nakonec poda?ilo!

P?ej hodně ?těstí jinde - a hlavně, u? ?ádné zádrhely! ??