Lost a bit but had fun, so no regrets.

As some of you can see i had a good win in Sweet Bonanza 1000 on a AltacoreNV casino.

Now they have some limitation to withdrawals, but until now almost 3 days pending i received 1 withdrawal with the max per transaction 400€..

While the others are still pending.

What is your thought about this dear casinoguru members.? Will i have to wait forever or what is regular in cases like this.

As I can see in the review of this casino, the daily limit for withdrawals is actually €1,200, so I would like to ask you if there has been any change to this. Because you only were able to withdraw 400€ as you said.??

I hope that you'll be able to receive the whole amount soon. Please let us know for sure how it goes.

Maximum pending at the same time is 3x€400 or €400 per transaction x3 but you can only have 3 pending at the same time. Also in 4 days one withdrawal out of 3 was withdrawn

Had the same problem, it is paid out but the casino decides how long it takes. In one week I received 800 in 2x400 transfers, the week after only 400... And so on.

If you are lucky enough to win 20,000 euros, I don't think you can withdraw it all in one month.

Hatte das gleiche Problem, es wird ausgezahlt aber das Casino entscheidet wie lang die brauchen . In einer Woche habe ich 800 je 2x400 überwiesen bekommen die Woche danach nur 400 ... Und so weiter

Wenn man das Glück hat 20000 Euro zu gewinnen glaube ich nicht das man es in einem Monat alles abheben kann.

How much was your win?

I won 7200 and paid out 3700 approx. It took about 4 weeks until everything was settled

7200 hab ich gewonnen ausgezahlt 3700 ca .hat so ungef?hr 4 Wochen gedauert bis sich alles hatte

Only got 4100 left to wait for, but 4 days now and only 400 is a joke almost.

Did doing 3 withdrawal at the same time even help or they get canceled since it seems they like to do whatever they want against their own terms and conditions.

Nothing was cancelled for me. The best thing to do is to be patient. You will get the money but it can take a while. I have now been blocked.

Bei mir wurde nix storniert. Am besten gedulden Geld wirst du Bekommen aber es kann dauern hab mich mittlerweile da sperren lassen

Why they block, after payments ?

Best thing to do at this point is to be patient, don’t cancel and play(which is the goal of stalled payments) and cancel your account. You don’t want to be in the position of winning a large amount with IWild or any Altacore casino for that matter.

No withdrawal approved today, so still only received €400 and i started withdrawing 26th jan . How patient u need to be really and does a complaint with casino guru even help, if i had received like 1k already then i would not have anything to say so far but this is not the case sadly

"How patient u need to be really and does a complaint with casino guru even help"

I ended up losing my winnings after having multiple cancellations of withdrawals over a couple weeks.

Short answer about your complaint with CG is no. They don’t care how long it takes for the casino to pay as long as they pay in the end. Stretching out payments by the casino does not effect their score and they are never punished.

Casino Guru has IWild as a 9.7 Safety Rating and is 2nd Recommended casino out of 742 in Canada.

But why would you play though? Whats the plan winning more that takes another year or so, i will never play while pending as it is like playing fun money of some sorts.

I played trusting the assessment of Casino Guru thinking if I did win more I would be paid in a reasonable amount of time.

I didnt mean to be obnoxious with my comment on you losing when withdrawal was slow to be clear.. just that inwould never do it, sadly i cant play anywhere else Meanwhile either as if i lets say lose 1000€ somewhere, then i regret not losing it at iWild for example

Maybe anyone from casino guru team can advise me on what to do? Its soon been 5 working days, and i have money that is pending they ignore 2/3 withdrawals attempt of 1200€ total and only approved 400€.

I read complaints on Askgamblers, other casinoaffiliate pages and on Casino Guru its the same/similar all over.

Okay. So it is changed now, I believe. Thank you for explaining. I will inform our data team about it, so they can check it out and change it in the review if confirmed.

This is pretty long, though, to wait for €400 for 4 days. Right???

I hope the next ones will go faster.??

Yeah, it seems really slow. Well, at least you've withdrawn it all, though. Right?

Do you still play there now?

On Sunday i asked for €400x3 in withdrawal Wednesday morning €400x1 was processed, up til today still the only payment i saw. And i emailed them and no reply and livechatt says it will be processed but it isnt etc