Svi?a mi se ovaj kazino, ima brza povla?enja, dobre bonuse na prvi depozit i uspe?no sam ih koristio. Iznena?uju?e, ?askanje za podr?ku odgovara na sva pitanja u roku od 1 minuta. Dajem mu ocenu 4,5 od 5.
I like this casino, it has fast withdrawals, good first deposit bonuses and I have used them successfully. Surprisingly, the support chat responds to all questions within 1 minute. I give it a rating of 4.5 out of 5.
Ich mag dieses Casino, es hat schnelle Auszahlungen, gute Ersteinzahlungsboni und ich habe sie erfolgreich genutzt. überraschenderweise antwortet der Support-Chat innerhalb von 1 Minute auf alle Fragen. Ich gebe ihm eine Bewertung von 4,5 von 5.
Hmm, ?ao mi je ?to to moram da ka?em, ali postoje neki tragovi u na?em internom sistemu koji sugeri?u da ste mo?da napravili vi?e naloga da biste ?pregledali" ovaj kazino.
Samo da vas izvu?emo iz sumnjivog dometa, mo?ete li da podelite snimak ekrana koji prikazuje va?u istoriju povla?enja, molim?
Ne brinite, ovo je standardna procedura da bude transparentna i definitivno je dobrovoljna. Iako moram da priznam, ?ini se da je ovaj kazino veoma dobra meta za la?ne kritike.
?ao mi je ?to vidim ovakve stvari. ??
Hmm, I'm sorry to say that, but there are some clues in our internal system suggesting that you may have created more accounts to "review" this casino.
Just to get you out of the suspicious range, can you share a screenshot showing your withdrawal history, please?
Don't worry, this is a standard procedure to keep it transparent, and it's definitely voluntary. Though I have to admit, this particular casino seems to be a very good target for fake reviews.
I'm sorry to see things like this. ??
Mogu vam poslati depozite koje Kosmonaut Casino mora da mi vrati. Ne mogu da vam ?aljem isplate iz Kosmonaut kazina jer nemam pristup ra?unu. Nakon ?to sam primio 294 evra, brzo je zatvoreno tako da nisam mogao da vidim ostale transakcije. Sve depozite od Kosmonauta imam u svom jeton nov?aniku i mogu ih zatra?iti iz jeton nov?anika.
I can send you the deposits that Kosmonaut Casino has to refund to me. I cannot send you withdrawals from Kosmonaut Casino because I do not have access to the account. After I received the 294 euros, it was quickly closed so that I could not see the other transactions. I have all the deposits from Kosmonaut in my jeton wallet and can request them from jeton wallet.
Ich kann Ihnen die Einzahlungen schicken die das Kosmonaut Casino mir erstatten muss. Auszahlungen vom Kosmonaut Casino kann ich Ihnen nicht schicken weil ich kein Zugang zum Account habe. Nachdem ich die 294 Euro erstmal bekommen habe wurde es schnell geschlossen damit ich die anderen Transaktionen nicht sehe. Ich habe von mein jeton wallet die Einzahlungen alle vom Kosmonaut bzw kann diese von jeton wallet anfordern.
Drago mi je da ste dobili povra?aj novca.
Me?utim, video sam da ti je Nik napisao ?albu i da ?eli da mu ne?to po?alje?. Molim vas, pogledajte to i uradite ?ta je potrebno, molim vas.
Well I'm glad you got your refunds.
However, I saw that Nick wrote you in a complaint and wants you to send him something. Please take a look at it and do what is necessary, please.
You can find the link to the complaint here. ??
Nisam dobio punu refundaciju. 294 evra je refundirano, ali jo? uvek nedostaje 958 evra! Ono ?to sam primetio tek kasnije, u svojim transakcijama
I have not received a full refund. 294 euros have been refunded but 958 euros are still missing! What I only noticed later, in my transactions
Ich habe keine Vollst?ndige Rückerstattung erhalten. 294 Euro sind erstattet worden es fehlen aber noch 958 Euro! Was mir erst sp?ter aufgefallen ist, in meinen Transaktionen
Zato sam napisao da Niku po?aljem ostale va?ne stvari koje je tra?io. On ?e sve pogledati i poku?ati da pomogne.
Ali da li vam je kazino rekao za?to su vratili samo odre?eni iznos? ??
That's why I wrote to send Nick the other important things he asked for. He will look at everything and try to help.
But did the casino tell you why they only refunded a certain amount ? ??
Suma je od ove godine, primetio sam da se radi o vi?e novca, ta?no 958 evra! To sam mogao da vidim kasnije na svojim transakcijama u Jeton nov?aniku. Ra?un je zatvoren odmah nakon uplate od 294 evra tako da nisam do?ao na ideju da pravim snimke ekrana. Ali jo? uvek mogu da ih doka?em sa Jeton nov?anikom sa imenom kazina, datumom i vremenom. Nik ve? ima dokumenta
The amount is from this year, I noticed that there is more money involved, exactly 958 euros! I could see this later on my Jeton wallet transactions. The account was closed immediately after the 294 euro payment so that I didn't come up with the idea of taking screenshots. But I can still prove them with Jeton wallet with the name of the casino, date and time. Nick already has the documents
Der Betrag schlie?t sich aus diesem Jahr zusammen, mir ist aufgefallen das es um mehr Geld geht um genau 958 Euro noch! Ich k?nnte das an Hand meiner Jeton wallet Transaktionen noch sp?ter sehen. Das Konto wurde sofort geschlossen nach der 294 Euro Zahlung damit ich nicht noch auf die Idee komme und Screenshots mache. Die ich aber trotzdem mit Jeton wallet mit Name des Casinos Datum und Uhrzeit belegen kann. Nick hat bereits die Unterlagen
Hvala na ispravci. Ako ste poslali relevantne dokumente na?em timu za ?albe, oni ?e ih sigurno pogledati i nadamo se da ?e ih mo?i koristiti da vam pomognu. Samo treba da sa?ekamo dok na? tim ne bude u stanju da to proveri. Nadamo se da ?emo uskoro mo?i da vidimo re?enje za va? slu?aj.
Thank you for the update. If you have sent the relevant documents to our complaint team, they will surely have a look at them and hopefully will be able to use those to help you out. We just need to wait until our team will be able to check those. Hopefully soon we will be able to see a solution to your case.
Pustimo na? tim da radi i da vidimo kako ?e sve ispasti. Dr?a?u ti pal?eve, ali ne?u preduhitriti sebe.
?elim vam puno sre?e i ako nau?ite ne?to novo, obavezno mi javite. ??
Let's let our team work and see how everything turns out. I'll keep my fingers crossed for you, but I won't get ahead of myself.
I wish you the best of luck and if you learn anything new, be sure to let me know. ??
Bilo koje Vesti? Jo? uvek nisam dobio preostali iznos od Kosmonaut kazina, a stalno dobijam nasmejan odgovor od menad?era Endija. (Prijatan dan) odgovara on. Ovako ne mo?e ostati!
Any news? I still haven't received the remaining amount from Kosmonaut Casino, and I keep getting a smiling reply from the manager Andy. (Have a nice day) he replies. It can't stay like this!
Gibt es Neuigkeiten? Ich habe den Restbetrag vom Kosmonaut Casino noch immer nicht erhalten, und bekomme immer eine be l?chelnde Antwort vom Manager Andy. (Have a nice Day) Antwortet er. Das darf so nicht stehen bleiben!
Prema onome ?to vidim u ?albi, jo? nema vesti. Nik istra?uje sve ?to je potrebno i trebalo bi da do?e do vas do sada pa ?emo videti. Tako?e niste dobili ni?ta relevantno od onoga ?to mogu da primetim. ?elim da verujem da ?e se to ?to pre re?iti. ??
According to what I see in the complaint, there is no news yet. Nick is investigating everything necessary and should get to you by now so we'll see. You have also not received anything relevant from what I can observe. I want to believe that this will be resolved as soon as possible. ??
Samo treba da sa?ekamo da vidimo ?ta ?e na? tim za ?albe sada mo?i da uradi. Na?alost, trenutno nema ?ta da se uradi, samo poku?ajte da budete strpljivi, iako to nije ba? lako.
We just need to wait to see what our complaint team will be able to do now. Unfortunately, there is nothing much to do right now, just try to be patient, even though it's not very easy.
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Konformacioni e-mail je poslat ponovo.
Proverite svoj inboks i kliknite na link koji smo Vam poslali: [email protected]
Link ?e iste?i za 72 ?asa.
Proverite svoj "Spam" ili "Promotions" folder ili kliknite na dugme ispod.
Konformacioni e-mail je poslat ponovo.
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