As you recall, the previous questions I responded to were of a different nature. Additionally, I was referring to my colleagues rather than players.

Pushing through the affiliate network is actually easier than dealing with the owner, who rarely participates in resolving complaints.

If the associated contacts decide not to cooperate for any reason, the complaint will lack a response.

"Casino is owned and operated by a company incorporated under the laws of Curacao," is just a statement casinos use and has very little meaning—it says nothing and has no value for reviewing the casino at all, and I do not see any points I should address. Many companies running online casinos are based in Cura?ao...

Sadly, I do not understand what claims you had and what was justified. I only saw an unjustified complaint submitted about a different casino, not Ninbet.

In any case, the optics you seem to use would be better to discuss with lawyers; instead, we are driven by fairness and focused on resolving disputes.

In cases where we are unable to process or find a fair way, we may recommend asking the licensing authority for the player.

Try heats casino or deloro . Amazing customer service and withdrawals take less than 1h , sometimes instant. I self excluded because I want break but in 15 years of gambling I didn't find site that could compete with this too, even British casinos could learn from them . Verification was very simple no dragging it out and excuses.

First of all: I have/had no claims whatsoever, and I don't know what unjustified complaint you are referring to, because this has nothing to do with Ninbet!

My sole point is that a casino with such practices should NEVER receive a SECURITY rating of 8.9, because SECURITY probably means, among other things, that you can be sure that you will receive your winnings without any problems (which, given the countless negative user feedback, is definitely not the case), and also that you can turn to a commission in the event of a dispute (this is exactly what Ninbet mentions in its T&Cs, but we both know that this is a lie, as there is no license)!

But that's not all, Ninbet uses an outdated symbol including a link to its OWN homepage (see the following screenshots) to give the impression of a valid license in Curacao.

This has NOTHING to do with seriousness, but is deliberate misleading of the players and at the same time simply fraud!

If ALL THAT means a security index of almost 9, then I "congratulate" Casino Guru on this "assessment" and will not comment further on this topic, because many players rely on this index and then suffer the consequences (as can be seen, for example, with "Azza")!

Gleich vorweg: Ich habe/hatte keinerlei Ansprüche, und ich wei? auch nicht, welche unberechtigte Beschwerde Sie ansprechen, denn dies hat nichts mit Ninbet zu tun!

Mir geht es einzig und alleine darum, dass ein Casino mit solchen Machenschaften NIEMALS einen SICHERHEITSindex von extrem hohen 8.9 erhalten dürfte, denn SICHERHEIT bedeutet wohl unter anderem auch, dass man die Sicherheit hat, seine etwaigen Gewinne problemlos zu erhalten (was aufgrund der unz?hligen negativen User-Feedbacks wohl definitiv nicht der Fall ist), und ebenso, dass man sich im Streitfall an eine Kommission wenden kann (genau dies wird zwar von Ninbet in den T&C erw?hnt, aber wir beide wissen, dass dies eine Lüge ist, da keine Lizenz vorhanden ist)!

Aber dem nicht genug, verwendet Ninbet ein nicht mehr aktuelles Symbol inkl. Link auf die EIGENE Homepage (siehe folgende Screenshots), um den Anschein einer gültigen Lizenz in Curacao zu erwecken.

Das hat NICHTS mit Seriosit?t zu tun, sondern ist vors?tzliche Irreführung der Spieler und gleichzeitig schlicht und ergreifend Betrug!

Wenn ALL DAS einen Sicherheitsindex von fast 9 bedeutet, dann "gratuliere" ich Casino Guru zu dieser "Einsch?tzung", und werde mich zu diesem Thema nicht weiter ?u?ern, denn viele Spieler vertrauen auf diesen Index, und leiden dann unter den Folgen (wie man zum Beispiel an "Azza" sieht)!

Precisely what I said:

"Sadly, I do not understand what claims you had and what was justified. I only saw an unjustified complaint submitted about a different casino, not Ninbet."

I still do not understand what practices you have been talking about. I explained to you the part in the rules about the owner and the affiliates. So, where are we getting with this, please?

Do you know what the Safety Index actually means?

It is visible right in the tab called Safety Index Explained, as well as in the guide. What you posted here has little relevance until it directly interferes with fair payouts.

Basics are here:

http://www.kpvfaw.com/ninbet-casino-review#tab=js-tab-reputation

Your expectation is, in my opinion, preventing you from understanding how we review casinos.

http://www.kpvfaw.com/our-casino-reviews#factors

I'm sorry that we do things our way and I understand it does not suit you—that's ok. There's no need to explain that.

Hi all,

Ninbet and its clones (betflip.io, casobet, 7bets.io) are absolutely fraudulent.

Ninbet disables support chat, does not respond to emails, does not check documents and of course does not withdraw funds.

There is not a single person here who has received even one dollar.

What is most surprising and outright fraudulent is that they reset the balance, open a chat on their page and write - "in order for you to be able to withdraw funds, you need to deposit half of this amount"

Have you ever encountered such an outright scam anywhere else besides these four casinos?

And that is why it was very surprising for me to see such a high rating for the respected Guru.

Всем привет,

Ninbet как и его клоны (betflip.io, casobet, 7bets.io) абсолютно точно являются мошенническими.

Ninbet отключает чат поддержки, не отвечает на письма, не проверяет документы и конечно же не выводит средства.

Здесь нет ни одного человека, кому бы вывели хотя бы один доллар.

Что самое удивительное и откровенно мошенническое - это то что они обнуляют баланс, открывают чат на своей страницы и пишут - "чтобы вы могли вывести средства вам нужно внести половину этой суммы"

Вы встречали такой откровенный скам хоть где-то еще помимо этих четырех казино?

И поэтому для меня очень удивительно было увидеть на уважаемом Гуру такую высокую оценку.

Nobody can understand why www.kpvfaw.com give them such a high rating.

There must be some financial benefit for them otherwise none of it makes sense.

I've already mentioned that I won't be responding to Casino Guru's arguments any further, but I'm EXTREMELY pleased that only NEGATIVE feedback continues to be posted, which doesn't surprise me at all...

I see it exactly the same way as you, pgibbyuk1 --> If there is only negative feedback from users, then the rating by Casino Guru is simply wrong, or they should rethink the rating criteria as quickly as possible, because they call it a SECURITY index, but if you don't get your winnings, there is no license and there are demonstrably lies in the T&Cs, then this casino is simply NOT SAFE!

I was excited about CG until now, but this has definitely changed, as there is absolutely no insight to be seen...

One can only hope that users have enough common sense to form their own opinions and completely ignore the "safety" index!

Dass ich nicht mehr auf die Argumentation von Casino Guru eingehen werde, habe ich ja schon erw?hnt, aber es freut mich EXTREM, dass weiterhin ausschlie?lich NEGATIVES Feedback gepostet wird, was mich aber keinesfalls überrascht...

Ich sehe es exakt so wie Du, pgibbyuk1 --> Wenn es ausschlie?lich negatives Feedback der User gibt, dann ist die Bewertung durch Casino Guru einfach falsch, oder aber man sollte die Bewertungskriterien schnellstens überdenken, denn sie nennen es SICHERHEITSindex, aber wenn man seine Gewinne nicht erh?lt, keine Lizenz vorhanden ist und in den T&C nachweislich gelogen wird, dann ist dieses Casino eben NICHT SICHER!

Ich war bis jetzt von CG begeistert, aber dies hat sich definitiv ge?ndert, da absolut keine Einsicht zu erkennen ist...

Man kann nur hoffen, dass die User genügend Hausverstand besitzen, um sich eine eigene Meinung zu bilden, und den "Sicherheits"index komplett ignorieren!

Thank you for the information, because 7bets.io is indeed a perfect clone of Ninbet, just not in Cura?ao, but in Costa Rica ("Casino is owned and operated by a company incorporated under the laws of Costa Rica")!

At least now I'm convinced that neither Cura?ao nor Costa Rica are true...

Very, very "interesting" that this casino has a SECURITY INDEX of only 3.5, even though it is clearly an "affiliated company" of Ninbet.....

I should just mention in passing that the T&Cs also fraudulently refer to the "Costa Rica eGaming Commission" in complaints, even though no license exists!

This is 101% the same owner, but strangely enough, the 7bets profile does mention an owner ("Alimaniere Sociedad De Responsabilidad Limitada"), which definitely indicates a clear contradiction on Casino Guru's part (accordingly, it would be logical for CS to at least match Ninbet's index, but their pride is probably far too great for that)!

This whole topic is so sad that it's almost funny.....

Ultimately, only one thing is important: We users know what's going on, no matter what Casino Guru mentions!

Vielen Dank für die Information, denn 7bets.io ist tats?chlich ein perfekter Klon von Ninbet, nur eben nicht in Cura?ao, sondern in Costa Rica ("Casino is owned and operated by a company incorporated under the laws of Costa Rica")!

Wobei sp?testens jetzt davon überzeugt bin, dass weder Cura?ao noch Costa Rica der Wahrheit entsprechen...

Sehr sehr "interessant", dass dieses Casino einen SICHERHEITSindex von nur 3,5 besitzt, obwohl es ja ganz offensichtlich ein "verbundenes Unternehmen" bezüglich Ninbet ist.....

Dass in den T&C bei Beschwerden ebenso betrügerisch auf die "Costa Rica eGaming Commission" verwiesen wird, obwohl keine Lizenz vorhanden ist, erw?hne ich nur nebenbei!

Zu 101% handelt es sich hier um denselben Besitzer, aber komischerweise wird im Profil von 7bets sehr wohl ein Besitzer erw?hnt ("Alimaniere Sociedad De Responsabilidad Limitada"), was definitiv einen eindeutigen Widerspruch seitens Casino Guru ergibt (demnach w?re es naheliegend, dass CS den Index von Ninbet wenigstens angleicht, aber dazu ist deren Stolz sicher viel zu gro?)!

Diese ganze Thematik ist so traurig, dass sie fast schon wieder lustig ist.....

Letztendlich ist aber nur eines wichtig: Wir User wissen Bescheid, ganz egal was Casino Guru erw?hnt!

May I ask if this really happened to you at this casino when you wanted to withdraw?

Do you by any chance have a screenshot of it, please?

It surely is not a fair practice, and no online casino should do so.

If you'd like to learn more about how we review all online casinos on our website, please read about it here.

Also, could you update us regarding the verification of yours at this casino, please?

Romi, there was no verification process.

I heard nothing from them ever. They disabled live chat, as others have reported above and kept returning my withdrawal request to my balance.

They ignored me. It is as simple as that.

If that isn't dodgy as hell, I am not sure what is!

Did you play the balance down, though?

We offered you our help by filing a complaint, but I didn't see any from you.