Hello. Even though it may sound weird, as you can see in this thread, patience is the key. Some players are currently also experiencing unpleasant delays, which indicates that some others may sooner or later find themselves in the same shoes. ?? Unfortunately, there is not much that can be done at this moment, so please hold on.

You work in this casino

Is this a question, perhaps? No, I don't.

What do you mean passed? "Under review"? What is under review?

Step number 2 after its requested

I first created an account with robocat, deposited the first time and only made a small profit, requested a withdrawal and it took 6 days to receive it in my account. But recently I made another deposit with a bonus and managed to win a jackpot of over 5000 euros, I managed to play and complete the rollover of the bonus, I requested a withdrawal of 500 euros but the site closed my account, without explaining why. So let's just say that the site doesn't pay its users when they win a big prize.

Primeiramente criei a conta no robocat, depositei a primeira vez e obtive somente um pequeno lucro, solicitei o saque e levou 6 dias para que eu recebesse na minha conta. Mas recentemente realizei outro depósito com b?nus e consegui ganhar um jackpot de mais de 5000 euros, consegui jogar e completar o rollover do b?nus, solicitei um saque de 500 euros mas o site encerrou a minha conta, sem me explicar o motivo. Ent?o digamos que a site n?o paga os seus usuários quando obtém um grande prêmio.

Hey, that sounds like something worth investigating, so submitting the complaint was a smart move and I hope my colleagues will help you out.

I imagine your conclusion makes sense and demonstrates why the casinos should always inform players when something is wrong. If the account closes without a single word, what else is there to consider?

Latest update, they said my withdrawls are going to be processed anytime now. Let’s see if it’s done today or tomorrow as that will be 10 business days.

They also said that they were experience a high number of requests, this has been sorted now.

I guess only time will tell.

Keep us posted. I’m very curious. I’m seeing so many complaints im scared I won’t get my money.