Hi guys look out for sunrise slots them payout time frame is 24 days I make a withdraw and I was told I have to wait 7-10 working day to get the payout approve and 7-10 working days after approval to get the money ....oh and them can't send my money by wire transfer them don't know how to get it do what a Shame 

Hello,

may I know whether your account has been already verified? If not, it may cause a delay.

Yup my account verified on the 5th July... my withdraw pending for $900... I withdrawing $300 11th July and $600 14th July them tell me I have to wait 7-10 working days for each withdraw to be approved then 7-10 more working days for it to send to my account... Well this is only 4 working days so far for the withdraw of $300. I am just letting player know the time frame them have to wait for they money.

I'd say it's far too much, from my point of view.

What payment option are you currently using, please?

I am using Bitcoin them don't know how to do wire transfer. My option was wire transfer but them failed at many attempt so they decide to send it by bitcoins either though I did not deposit Bitcoins

I think that 14 days are enough for verification as well as for a successful withdrawal. Crypto transactions could be the fastest by far, so I would ask the casino for an update.

"to wait 7-10 working days for each withdrawal to be approved then 7-10 more working days for it to send to my account"

It's the month in total - far too much, don't you think?

Way too long but there is nothing I can do about that... I am a patient guy

Bitcoin I was told it approved and I have to wait 7-10 more days to get my money

them have no shame

my withdraw

Allow me to point out that especially the crypto payment should count as one of the quickest...

If you ever lost your patience, submit a complaint, please. I can't think of any logical argument for such a delay. ??

Submit a complaint to you will not help the 7-10 working days wait than another 7-10 waiting... It's in them T&C

I know the that T&C was put in place for player to play back the money I am not falling for that tho ??I want my ????

My first withdrawal and jumping through hoops . Finally got verified 2 weeks ago but had to wait over 10 days for withdrawal approval . Got approved but hold up with bitcoin processor. Now recommending check ..

Buddy you now have to wait... Give it 2 months at least

After saying can switch to check option, I've been ignored . Maybe they wait until it gets harder to dispute cc charges? Otherwise, no reason for this long

Hello, I'd just like to add that we allow the casinos 14 full days to complete the KYC and proceed with the withdrawal, I know it's not right to be ignored like this, so if there is no development during these 14 days, feel free to submit a complaint.

Hello,

I just wanted to say that I have had 6 withdrawals all over $2500 in the past 8 months and all were paid on time, except one. The one in July 2022 took about 90 days due to a problem with the third party, and bitcoin, but I did get it. They were very responsive to me and I was worked with only one VIP Representative until i was paid. If I needed or need anything, I just ask for him.

They all are a joke I’m a VIP player and no one seems to take care of me yet.

sunriseslots.com is a fraud they stoled my balance and my winnings.

I’m still fighting them will not stop until paid.

Hello,

it's great that you came here and shared your personal experience. Sadly, there are players with padding withdrawals. According to the complaints, in some cases, it took several months for the money to arrive. I hope it gets better soon.

Can you name the VIP manager here? Others may find it handy.