May I know what made you say that?

Because, with all due respect, you are wrong at this point. We do care; this is why we adjust the safety index accordingly when the license is missing. But you should also know that, especially in these times when Curacao laws are undergoing major changes, many casinos put their validators off the pages.

It is a reaction to current events, but you seem to picture your own ideas over that. Thus, I ask you politely to stop spreading your wild ideas about Casino Guru.

If you face certain issues with any Rabidi N.V. casino, submit a free-of-charge complaint.

I'm sorry, but especially in cases where a player is suspected and proven to have engaged in fraudulent activity, we can't share anything publicly for security reasons.

I know how it sounds, but once we bring everything to light, the casino won't be willing to participate in resolving complaints anymore - for anyone.

We would lose the chance to help other players due to your activities. Well, it's certainly not worth it.

Thus, take this as the final explanation:

"Dear miltoskaz, the casino has provided us with comprehensive evidence of fraudulent activity that leads us to believe that the steps the casino has taken in this case are justified. Due to that reason, this complaint will now be rejected. Thank you for your understanding, I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into any issues with this or any other casino in the future."

I'm sorry. Good luck with the lawyer. ??

We do not support anyone. We provide a calculated safety index. It is not even a rating.

Do you have an issue with some casinos? Submit the complaint and prove the casino is scamming you.

Without any proof, you're just being bold.

So far, I see you have submitted two complaints; both were closed due to your own unresponsiveness. Thus, waste our time when we could help someone else's case.

Still, you're here saying we support scams. I ask you to prove it through a complaint. Simple as that.

Look into what? Is it still about the license?

I already explained how the safety index works. Submit a concrete complaint, otherwise, your posts are just vague pieces of construction.

To make myself clear, submit a complaint or leave the forum for good. I'll strip you of the access.

Last warning.

The same goes for you:

Present a concrete situation and submit the complaint to prove the casino is doing something unfair, or stop making general accusations you are not willing to back up with hard facts.

I think my suggestion is quite reasonable - it is up to you, though.

Support your accusations, or stop creating negative vibes. Our time is too precious to be wasted on people who like to hate blindly.

Try to be fair for now.

These two cases I found a solution alone , without your help . And I took my money with lawyer ??

tell us if the rabidis license is still available for the zetcasino and Fezbet ?

So it's great that you got your money without our help. But I don't think it's right to say what you say in general. So I hope you understand and when you get the feeling that something is wrong, you can file a complaint and prove it with it. 

According to our system, yes, but if you feel that something is not right or some information is wrong, you can point it out here. Have you seen this option yet ? 

I suppose not because both Casinos are run by Araxio Development N.V

What you suppose makes no sense.Why would Casino Guru offer FREE of charge!!! help solving issues player have with casinos if they are paid by the casinos anyway? Would they bother to answer your forum posts, or just kick you off the site?

Do you have Casino Guru in your legal team and on your payroll? No? Then you are in no position to 'tell' them what to do with your case.

i should have an answer from casnoguru.i suppose...

I think you got it. And so according to our system they still have it, but if you are aware that this is not correct you can update us on our website according to what I sent in my last reply. 

We try to help every player as best as we can. However, I know that in the case of this player the complaint was closed as unjustified after the solution of our team. We always try to keep a fair approach and I understand that sometimes players are not satisfied with the result. But we don't take sides. Each case is solved separately by our experts. 

can you ask the casinos please?because the dont answer to me....

I know that you try your best. And free of charge as well. That's why he shouldn't blame Team Guru or tell you what to do with his case

From casino guru i asked to not promote scam casinos....zetcasino and fezbet have license or not?

Good evening and sorry for abusing your answer. I recently became a member of an equally scam Rabidi casino where I have a profit of €1400 and they don't credit me with various delays and excuses. Should I not wait for this money? Won't they come in sometime?

Καλησπερα και συγγνωμη που κανω καταχρηση τη? απαντηση? σου. Προσφατα εγινε μελο? σε ενα εξισου σκαμ καζινο τη? Rabidi που εχω κερδο? 1400€ και δεν μου το πιστωνουν εννοειται με διαφορε? καθυστερησει? και δικαιολογιε?. Αραγε να μην περιμενω ποτε αυτα τα λεφτα; Δεν θα μπουν ποτε;

Because I am in a similar situation, I would like more information if it is easy for you to help. I thank you

Επειδη βρισκομαι σε παρομοια κατασταση, θα ηθελα περισσοτερε? πληροφοριε? αν ειναι ευκολο να βοηθησει?. Σ ευχαριστω

I came across this thread again, and I am willing to help, at least with the aforementioned licenses.

At first, we are not providing any kind of pre-paid support, and if you are convinced about licenses, you are welcome to ask the license provider first instead of making demands. I hope this is clear.

Yet handy updates are, of course, welcomed! I'll notify the Data Team regarding the owner and associated license. ?? Thank you, @Frankey

Just don't expect my answer in a couple of days, it usually takes additional digging.

I'll be back.