Polako i mirno, molim. Poku?ajte da napi?ete jedan koherentan post umesto 4, jer ne razumem dobro ?ta pi?ete. Ne mo?ete da podignete novac, to sam ve? saznao. Kazino je trenutno uzeo ne?to novca od vas, tako da vam je ostalo 100 €. Da li su vam rekli neki razlog za?to se to dogodilo? Da li ste ranije igrali sa bonusom ili ne? Poku?ajte da se fokusirate na va?ne stvari i mirno to objasnite.
Tako?e, kao ?to je Romi ranije pisala, bilo bi dobro da Kristinu a?urirate u ?albi kako bi va? slu?aj mogao da ide dalje.
Kliknite na ovu vezu i recite joj ?ta se dogodilo i odgovorite na njena pitanja, dok ona re?ava va?u ?albu.
Ja bih bio zahvalan.
Slow and steady, please. Try to write one coherent post instead of 4, because I don't understand what you write very well. You can't withdraw money, I've already found that out. The casino has currently taken some money from you, so you have €100 left. Did they tell you any reason why this happened ? Did you play with a bonus before or not ? Try to focus on the important things and explain it calmly.
Also, as Romi wrote before, it would be good if you update Kristina in the complaint so that your case can move forward.
Click on this link and tell her what happened and answer her questions, as she is handling your complaint.
I would be grateful.
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