They represent the group of casinos I would ask for the correct contact to get hold of as I say it was back in February

Did the IGA respond in due course? I have Velobet in a corner because they allowed me to deposit when I asked them not too etc after reopening account. They however won't provide me with transcripts that prove me right! They are horrible customer service etc I can't stand them

Did you get any info on ewave?

Did you get any luck with Ewave? ??

You can try, but in Germany it is almost impossible to make a chargeback for casinos with reference to the changed transactions.

Most banks block them because Mastercard's chargeback guide states that transactions related to gambling are not eligible for chargeback, so it doesn't matter whether the MCC has been modified.

If you submit a chargeback because you did not receive the service, the banks will ask for receipts, which you cannot submit because there are no receipts.

I even lost in one chargeback case because the merchant presented fake invoices, so be prepared for anything!

Man kann es versuchen, in Deutschland ist es nahezu unm?glich eine Rückbuchung für Kasinos durchzuführen mit Bezug zu den ver?nderten Transaktionen.

Die meisten Banken blocken ab weil, der Chargeback-Guide von Mastercard besagt, dass Transaktionen mit Bezug zum Glücksspiel nicht rückbuchungswürdig sind, da interessiert es nicht ob da der MCC modifiziert wurden ist.

Wenn Du ein Chargeback einreichst wegen nicht erhaltener Leistung, dann fordern die Banken belege, die kannst Du nicht einreichen, weil es keine Belege gibt.

In einem Chargebackfall habe ich sogar verloren, weil der H?ndler gefakte Rechnungen pr?sentiert hat, also stellt euch auf alles ein!

I still haven't heard from paymentz and the waiting is painful

The answer may also be painful.

You can also let your creativity run wild when it comes to providing evidence for a chargeback.

Die Antwort wird eventuell auch Schmerzhaft sein.

Man kann in Sachen Belege für ein Chargeback auch gerne selber seiner kreativen Ader freien lauf lassen.

No sorry I don’t know who processed the payment. I just contacted Visiola and they refunded me direct. I think I must have just been very lucky at the time.

Do you still have the email address or website you used at all please?

I've noticed your behavior, and I need to address it. It's important that you remain calm. Any future inappropriate posts will be hidden. If you continue to harass others as you have been doing, you may be permanently banned from this forum. Please try to be polite, even if you disagree with somebody.

Though I'm glad to see it was probably a temporary episode, I'm still convinced it was avoidable.

Let's keep it decent all days in a month ??

https://www.visiolafoundation.org/

[email protected]

Do you not have the email address for Santeda itself if they sent you through the attached agreement etc?

Hi

velobet support sent through the agreement.

What did these transactions appear as? HelpersSm?

Pay op refuse to acknowledge open banking transfers so you have no chance in getting a refund if you’ve paid through bank transfer.

Thank you for contacting us.

Please be informed that Payop does not provide the services directly but only processes the payments for our merchants (websites).

We suggest you contact the merchant directly regarding the refund.

Thank you for your understanding.

Best Regards,

Support Team

Helpers m and Easy courses

Sorry last one. Where they quick in replying and refunding?

My bank - Starling - does not show location but I got the refunds from contacting the Nigerian website. This is some months again and like I said I think I was just lucky and they are now ignoring requests

I must of emailed them every week for the last 2 months and have never had a reply.

Could you please share the URL where you purchased?