Thanks mate appreciate it, so they are fully licensed..

yeah legit everyone I found on LinkedIn ??

Completely agree with you on this one, and was going to mention that in my final email

before waiting on FOS action. I also think Andreas email is just [email protected] tried loads of different combos but this one didn’t bounce

i literally saw them earlier on and thought the same thing. Bottom line is, I’ve committed fraud and have a Cifas now. That money has gone to Santeda via Modulr and I can’t see how the FOS would ignore something like that..

Curacao licenses aren't recognized by the UK gambling commission, by UK law they have to have a UK license, plus there's variants of curacao licenses, and the quality of the curacao gaming board is questionable on a good day. It's a crime straight up to operate to customers in foreign countries, as the company then becomes liable to that regions legal processes. Trouble is finding the executives or the higher ups to bring in to face the charges, i'm not too sure on the extradition laws in curacao but i'm sure it's a dutch colony or was up until recently. Saying that Santeda did get charged a 5million euro fine in Spain for illegal practices, also got an undisclosed fine in Sweden and a warning from the Australian media authority for using multiple URLs to bypass region blocks for Goldenbet specifically. So they do have previous in terms of crimes and facing charges, which is why i'd urge you to report them to the UK gambling commission, one report might do the job but multiple people then brings up a more serious investigation.

What did they say when you tagged them?

FOS are unlikely to side with you with the Cifas situation, but that doesn't mean you can't report Santeda's illegal practices, if that hit the news as it did with the spanish/swedish cases, then you may have a chance in using that as evidence down the line as the bank would be siding with convicted criminals in that case, slim chance but a possibility.

I don't know the details of the Cifas stuff but it'd probably be worth raising the FOS either way, depending on the agent they may look at the case subjectively without making a bias with regards to the Cifas charges.

Appreciate the advice, still trying to process what’s going on tbf.. im gonna mention the different articles in my response anyway, and of course the fact that they do not hold a license at all, so why should they be allowed to trade??!

They just replied saying they are removing people from cc, really fishy mate I swear.

It's a grey area, i think the banks just reject the chargebacks as gambling, even with all the MCC and licensing situations. They don't want to be found liable either way, FOS is hit and miss as it's situational plus depends on the agent.

It’s gonna be a long ride mate, not gonna keep too much faith as I thought I got somewhere with Modulr earlier and it ended up being nothing lol but this is my draft which I’ll send out Monday. Im also planning to tell Modulr that im gonna tell their customers and partners that they are helping facilitate illegal casinos in the uk that aren’t on Gamstop and see what their response is ??????

Might be worth throwing the FCA and what not in, then when they reply, screenshot them if they reply separately rather than in the email chain, then reply to the thread with those screenshots, i think with these shady companies you've gotta really put them in a situation where they're uncomfortable and keep at it.

Yeah no mcc codes on bank transfers though.. literally all mine were through pay op, WL, Noda etc who haven’t replied yet. Modulr were quick to respond but also quick to tell me to do one

Could you possibly forward me those links on here? Definitely want to send them to the FOS/UKGC/Bank and see if they reconsider their initial decision. We're definitely in for a long ride here, i'm not going to give up though, at this point it's not so much about the money, more them facing the music for me.

Bank transfers are more tricky from what i've read on this thread, but if you keep pressing Modulr and go at them with the right angle i'm sure they'll either relent or slip up, then you may have an angle with the FOS despite the Cifas

Already did but they are impartial. They gave me a reference and told me to move on with my day. Lady was quite nice but also said it’s the FOS that would determine how things move depending on my situation

Either way I’ve used the Cifas as a way to blame my stupid actions so far.

at this stage all I can do is send Modulr one last message asking them to negotiate a settlement figure between myself and santeda (as they are the only ones who f*cking respond) and see what we get.

Dunno if this is too harsh, but I just want Santeda to burn. I reckon Andreas is a pedo too:

I’ll add in what I said earlier plus something along the lines of:

hared with the FOS. Additionally, I have access to software that allows me to obtain every employee's email address. I will ensure this draft reaches every key decision-maker in the FOS, Action Fraud, Modulr FS, and the FCA to shed light on this fraudulent scheme that funds Modulr's operations.

Further, I will share the truth with every single client and competitor of Modulr FS that I am mapping out via LinkedIn Sales Navigator, including Frog Capital, Cledara, Soar.tech, Hodge.bank, Teya, Nebeus, Rvvup, and others. My aim is to highlight the systemic failures that perpetuate such misconduct, damaging the integrity of your FCA regulation.

which links?

I'd keep at it, surely with all the emails someone higher up is going to catch wind of it and investigate, and if there is wrong doing then it's gonna snowball, i would love for these companies to face audits as i feel it would reveal a whole rabbithole of illegal activity. It's actually disgusting how despite blatant illegal activity, the system is rigged for them.

The five hyperlinks in that email screenshot, i've got a suspicion that the UKGC will want to see them, and i'll throw them into the links with Goldenbet and the UKGC/FCA etc to show that my claims aren't baseless, and there's multiple legal precedents.