Risposta della banca:
Pregledali smo va? slu?aj i prema na?oj evidenciji prijavljena transakcija je odobrena sa va?e strane. Imajte na umu da dajemo sve od sebe da spre?imo takve transakcije, zbog ?ega zahtevamo dodatnu autentifikaciju. Na?alost, zbog ?injenice da je uplata odobrena sa va?e strane, ne mo?emo da osporimo transakciju.
?ao nam je ?to ovog puta ne?emo mo?i da vam pomognemo i cenimo va?e strpljenje tokom ovog procesa
Risposta della banca:
We looked into your case and according to our records the reported transaction has been approved on your end. Please note that we do our best to stop such transactions from happening, which is why we request additional authentication. Unfortunately, due to the fact that the payment was approved on your end, we aren't able to dispute the transaction.
We're sorry we won't be able to assist you this time and we appreciate your patience throughout this process
Automatski prevedeno: