No, no luck at all! I heard on here that they were the same company so emailed them to query if they were processing transactions in that name… they said no! So I asked for a SAR, they said why would you want this, we have no knowledge of you as a customer you have the wrong company. I stated it was my legal right to a SAR etc… lo and behold they have a list of transactions iv made to them which match exactly with the "deposit by crypto" from my bank account! Since then they will not reply to any email. Have reported to AML in Sweden and Finland. Also raised chargebacks buts its a long process

Ok but it sounds like you are getting somewhere so hold out. The main thing is raising the chargeback. What email did you contact them on please? Would be a big help and I shall try tackle them aswell. Report them also. Every little helps.

Hello,

I would at least like to help with the most frequent tools:

https://gamban.com/

https://www.gamblock.com/

https://www.betblocker.org/

Or the CG's beta Tool - SEAT: http://www.kpvfaw.com/global-self-exclusion-initiative/assistance-tool helps close open casino accounts and keep track of the list.

If you ever feel like you would like to read more about the ways to reduce gambling harm, try our separate problem gambling section, please: http://www.kpvfaw.com/responsible-gambling-guide

Well, sorry for spamming.

Does anyone know what can be done other than emailing for a refund? They ignore my emails.

The bank wants proof if I am to put a request for reimbursement there. This case concerns Currycudi and Muizgn.

[email protected]

this is the address that gave me the SAR

Has anyone come across or have any contact details for MDTS London?

Thanks. Starting to make sense now. It seems they are laundering money to different countries through their platform using these descriptions.

Bitsent eu ab sales Sweden

Deposit by crypto +480000000 Poland

Deposit +37000000000 Lithuania

I'm guessing you went services/goods not received to raise the chargeback? Seems the only viable option.

You will not get money back from a legit crypto site

Did you just call them legit? Lol

I don’t know them personally but if they’re crypto and have a legit website it’s going to be hard to get that back.

Hi guys haven’t posted in a while. I’ve recently won ￡2500 of chargebacks against the following merchants: ddserveltd, auri digital, cyber play, stock image mart and gaming store. Just so everyone knows banks are now told to dismiss any gambling related chargebacks straightaway, my bank (NatWest) only disputed them after I threatened to go to the fos for negligence of customer care.

Anyone else have very bad experience with wise.

submitted my dispute 31st January

they’re still under review… It’s an absolute pisstake

My disputes with Wise under review since September 2024

How is that even possible, have u not submitted a complaint?

I tried to get some update via their chat, but the agent was very rude. He asked me to file a police report if i want my dispute to be successful.

Perhaps not directly but there's still a case that the bank breached their duty of care. It's basically APP fraud given the multiple destinations the payments are sent too by the fraudster. The banks system should really be picking up on this and preventing such crypto scams. Especially when large sums are involved. Of course the bank is unlikely to turn over to this type of complaint so it's a decision for the fos to be made. In my case the bank just closed my account, without reason, and left me in the dark. Now I'm having to exhaust a lot of time and energy manually going through all my statements, requesting sar to match the multiple descriptions attached to the transactions etc. in order to put a strong case together. As mentioned on here it's long winded but if you don't try you don't get.

Very true but Crypto isn’t regulated mate I personally wouldn’t waste my time with anything to do with crypto. Once it’s left the "wallet" it’s basically gone man unfortunately