Have also sent a statement (only relevant bits) and they say they don’t recognise the transactions. Utter lies.

Ive just wrote them a massive email and showed that I have so much proof on them. I even made a dummy account on goldenbet to make a fake deposit and look what comes up...

They said this to me, but then came back and told me they cannot identify the payments

Then how did u get a refund from them?

How materialgirl84 got so lucky I do not know. They are still sending me the same generic rubbish saying they don't recognise me. I've sent them tons of evidence to show that they have my money but nothing. Scumbags. I'm going to just let my bank deal with it.

Is there anything I can do once the 120 days have passed?

I got refunds straight from the merchant. Some of them 2023, some 2024.

I'm just not hearing back from them, pixeleum, nikotpf, finnart

I got a reply from pixeleum 3 weeks ago asking for statements but nothing since and I've chased them up as well.

Sorry to hear that. I had different merchants.

After the second email I send statements and hightlighted the wbmsc transactions and when I woke up this morning they had refunded.

have you done some this far back? I haven’t looked that far back but that would be a game changer

Yeh my bank flat out said no! Definitely chargeback if you can.

was that after they said they couldn’t identify you?

I had to. I want to recover as much as i can. Anyone successful with Mobilum?

Yeh after they said they couldn’t find transactions that’s when I replied with the statements , didn’t hear anymore , just refunds over night