Hello,

I am not sure I understand your accusation. Could you please provide a polite explanation of what has transpired?

Do you know that the free games that we offer here come from the sources of the game providers? This implies that the game itself is just streamed. Furthermore, I genuinely do not understand your concern, as these games are in free mode only.

Do you mean that free games are fixed so that you can not win?

Let us have a reasonable conversation about this.

npm game more.ban me

npm gioco piu.bannatemi

Hey, I don't really understand what you're saying so could you please explain ? 

Also, it would be great to use only one account so we are not confused with replies.

That you are cheaters come on you know it. Do you want me to believe you don't know it? It would be great if you didn't cheat. Clowns

Che siete imbroglioni dai che lo sai.vuoi farmi credere che non lo sai?sarebbe fantastico che nonnimbrogliassi.pagliacci

Do you feel like we need a cheat on free tournaments or am I wrong ? Is there something behind it that convinced you ?

Casino guru why I can't open your tournament

Casino guru porque n?o consigo abrir o torneio vosso

Hi, which tournament you can't open. I tried them and they both went fine for me. Could you post me a screenshot of what it shows you ? 

You know what I really don't like is when someone sends you a email to come play in there tournament and you go to play and they tell you it's not available in your country that just pisses me off??????. You know I have alot respect for casino guru but you got to fix this it's not right.????

Hi! I am sorry to see you on this unfavorable occasion.

I regret to inform you that the issue is not with our site.

It appears that the game provider has chosen to limit the country in which you reside for an unknown reason, and the Casino Guru Team has not been notified. We are only granted access to the games; we are unable to restrict or deny access to any nations.

Could you please tell me which tournament is giving you trouble? It's not visible in the screenshot.

You are more than welcome to use the VPN to get around this third-party restriction and continue playing as usual.

I hope I could help, especially you, by any other means. ??

its not a big deal I'm sorry if I came across like that,I just wanted to participate in your guys games but understand that it's not you guys, oh well not a big deal, look I made all of you a picture happy holidays to all the staff at casino guru I just think you guys are the best in everything thing you do keep up the good work. Love Cherry ????

Radka your the best to explain stuff don't sweat over the things you can't fix love ya girly ?? ??

Thanks for the picture, it's lovely and beautiful. 

As for the tournament, I wrote to Juraj when the problem arose and he said he would let me know when he knew more. So far I guess he hasn't received any information but we'll see if it's temporary or permanent. 

Anyway, as Radka mentioned, if you have the option to use a VPN, you can still connect without any problems. 

Have a nice day and holidays.????

What a picture! Thank you very much. Sending warm greetings back to you! ????

You know, for me, it is a big deal when you can't join the tournament. ?? Sooo, I asked Jaro, the lovely guy, to help us check it out.

Long time ago, it was decided that VPN was perfectly ok, and everyone is welcomed! ??

Thank you very much, the same to you and to everyone, greetings

Muchas gracias lo mismo para ti y para todos un saludo

Thank you Jaro your the man????????, well I mean it can be frustrating???? when you get a email asking you to join a free tournament?? I'm sure they know what country they are sending it to???? ????so you get all excited ????get ready to go play and Bam?? your not a lot of play????,thanks guys for all the good you do?? I have to say you guys go above and beyond for people ?? thank you for that, happy holidays to all at casino guru. ????????????this one is for you Radke my little Smurf xoxo

You're welcome, if anything comes up or you have a problem with the tournament just let me know and I'll try to verify everything.??

Sure I totally understand, I would also be surprised if I got an email about joining a tournament and it wasn't available for me. I didn't have such information that there would be another country where the tournament is not available. 

Anyway, VPN is always the way to go in our tournaments, so you can join from any country. Only emails should of course not be sent where the provider has restrictions. 

As soon as I find out more, I'll be sure to let you know.??

Take care. ????

Again thank you for the information. ?????? You guys are the best ????

Finally cleared a bonus wager! Took me hours, but worth it.

Great and did you place in any winning position???