I came in 3rd place and they didn't send me any email. How long does it take approximately? It's my first tournament.

quede en 3er lugar y no me enviaron ningún correo cuánto tarda aproximadamente? Es mi primer torneo

Hello, Juraj tries to send emails before he receives the vouchers so that players don't have to wait long between replying and sending the voucher. He also has to wait for them to arrive before he can give them to the players. I don't know exactly how long it will take, but I would say maybe a week. If nothing changes, let me know and I'll inquire about the whole situation.

Congratulations on your win and I hope you will enjoy our tournaments more in the future.????

Hello, it's been more than a week, I already responded to the email and nothing.

Hola ya pasó más de una semana ya respondí el correo y nada

Yes, I saw that the email was already fine on your side, you just need to wait for the voucher. Juraj said he is going to send them this afternoon, so it won't take long and you should have it. 

Please let me know when it gets to you.??