In this case, you will probably have to contact them and ask for some better advice. Try some support or email and explain your problem.

I hope you will be able to use it. ????

Hello! I wonder if you have any information about the free tournaments that you have at gurucasino. I was in a tournament and now saw that I came in second place in the competition. How do I get my prize? Grateful for answers.

Hello, if you finished second at the end of the tournament, keep an eye on your email in the next few days and you'll get all the information you need there. Of course, check your spam folder from time to time, and if you don't get anything, be sure to get in touch and we'll see if there's been a misunderstanding somewhere. ??

Super! Thanks!

Good evening, I placed second in a monthly tournament, and the prize is $250. I received the email to confirm my order, but I haven't received a response. How long does it take for the Amazon coupon to arrive?

Buenas noches,quedé en segundo lugar en un torneo mensual y el premio es de 250$ .Me llegó el correo electrónico para confirmar el mail y no tengo ninguna respuesta.Cuanto tiempo tarda el cupón de Amazon en llegar?

Big congratulations, nice win!

Have you confirmed everything well as required already?

In that case, do not worry at all; soon Juraj will get back to you and you will receive the voucher.

If you see that is really taking too long, let us know; just it won't be on our side anymore, but the game providers side. I hope it won't last long before you get it tough. ??

I replied to the email, but I don't know exactly how email confirmation is required. If you could specify how it is done, I would appreciate it. Regards

Yo respondí al mail,no se exactamente cómo se requiere la confirmación del mail.Si me podría especificar como se realiza se lo agradecería.Un saludo

All the information is provided in the email. If you have replied to it, you will get an update soon, and if there is something more you have to provide, our team will inform you about it.

Please be patient, and hopefully it won't be long before you get your voucher.

Okay, I think everything is correct. If you need me to provide a screenshot of the email, I can send it to you. I'm still waiting, though. Best regards.

Vale,yo creo que todo está correcto.Si necesitas que aporte alguna captura de pantalla del mail te la puedo enviar,de todas formas sigo esperando.Un saludo

According to what I saw the voucher should be sent so let me know if you received it or not.??

I received the Amazon coupon today, thank you very much for everything. Best regards.

Ya recibí el cupón de Amazon hoy,muchas gracias por todo.Un saludo

Congratulations, enjoy it and good luck in the next tournaments. ????