Po?tovani Ant4444,
Hvala vam puno ?to ste podneli ?albu. ?ao mi je ?to ?ujem za va? problem.
Mo?ete li da nam ka?ete da li ste pro?li KIC verifikaciju?
Da li ste u pro?losti uspe?no podizali novac iz ovog kazina?
Da li ste dobili bilo kakvu informaciju od kazina o tome za?to je va? nalog blokiran?
Nadam se da ?emo mo?i da vam pomognemo da re?ite ovaj problem ?to je pre mogu?e. Hvala unapred na odgovoru.
Srda?an pozdrav
Veronika
Dear Ant4444,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem.
Could you please advise if you passed the KYC verification?
Have you made any successful withdrawals from this casino in the past?
Have you received any information from the casino as to why your account has been blocked?
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards
Veronika
Automatski prevedeno: