I've made 3 withdrawal requests at GGbet and so far they haven't paid a total of 3000. I really enjoy playing there and they've always paid me promptly. Now, there is this delay in finalizing the payment, which is disrespectful to a client who is consistently playing at the casino. GGbet, I want to receive my winnings.

Fiz 3 pedidos de saque no GGbet e até o momento n?o pagaram e um total de 3000 mil , gosto muito de jogar lá e sempre me pagaram direitinho , agora fica essa demora para finalizar o pagamento , isso e falta de respeito com cliente que está sempre jogando em cassino ,GG beta quero receber meus ganhos

Dear elisangelaa217 ,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

Do I understand correctly that your payment is still pending inside the account without being processed?

Could you please specify how many days ago was your withdrawal requested? Was your account successfully verified already?

It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account, especially if it’s your first withdrawal. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. Assuming that you have completed KYC verification successfully and had your withdrawal approved, I truly believe it’s only a matter of time before you’ll receive it.

Looking forward to hearing from you. Thank you in advance.

Best regards,

Petronela

PS: Could you please advise if your previous complaint has been resolved already?

Dear elisangelaa217,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

It was resolved in quotation marks, they have already returned to the wallet, their tactics and this come back and the player loses TD, I will not play there again I was an active customer, but in the end it has been resolved, thank you guru for your attention

Foi resolvido entre aspas , já voltaram para carteira , a tática deles e essa voltar e o jogar perder TD , n?o volto mais a jogar lá eu era um cliente ativo , mas em fim já foi resolvido obrigado guru pela aten??o

As the problem has been successfully resolved, we will now close the complaint as ‘resolved’ in our system. Thank you very much, elisangelaa217, for your confirmation, and please don’t hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Petronela

www.kpvfaw.com