Hvala vam na va?im imejlovima. Imajte na umu da kazina nisu obavezna da ?uvaju sveobuhvatnu evidenciju o transakcijama igra?a tokom celog trajanja igre. Podr?ka kazina vam je savetovala da proverite informacije o va?im depozitima/povla?enjima direktno u svom profilu.
Ako otkrijete da va?a kompletna istorija transakcija nije vidljiva na va?em profilu, razmislite o tome da se obratite svojoj finansijskoj instituciji ili dobavlja?u usluga pla?anja. Oni vam mogu pomo?i u sortiranju i pristupu evidenciji svih va?ih depozita i isplata u vezi sa kazinom.
Obavestite me ako jo? ne?to mogu da vam pomognem, ina?e ?e ova ?alba biti zatvorena. Hvala na razumevanju.
Thank you for your emails. Please keep in mind that casinos are not obligated to retain comprehensive records of players' transactions throughout their entire gaming duration. The casino support advised you to check the information about your deposits/withdrawals directly in your profile.
If you find that your complete transaction history is not visible in your profile, you may consider reaching out to your financial institution or payment service provider. They can assist you in sorting and accessing records of all your casino-related deposits and withdrawals.
Please let me know if there is anything else I could help you with, otherwise, this complaint will be closed. Thank you for your understanding.
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