Hello. Faced such a problem, I played at Goodwin very much like the casino style, but as soon as I won a little money and concluded, the problems started right away. They did not pay for a whole week, they constantly fed them breakfasts and some kind of checks. This is half the trouble, I did not wait for the withdrawal, I lost the money I put on the withdrawal and a few days later I receive a message about blocking my account.

I thought maybe they were mistaken, but it doesn’t enter the account. So if I had not lost this money, they would have simply taken it for themselves. Lawlessness, I thought it was a pull on the brakes, but there is also the other players also can throw. A.

Здравствуйте. Столкнулся с такой проблемой, играл в Гудвине очень нравилось казино стилистикой, но как только выграл немного денег и поставил на вывод, сразу же начались проблемы. Не выплачивали целую неделю, постоянно кормили завтраками и какими-то проверками. Это пол беды, я не дождавшись вывода проиграл деньги которые ставил на вывод и спустя несколько дней мне приходит сообщение о блокировке моего аккаунта.

Я думал может ошиблись, но на аккаунт не заходит. Так а есл бы я эти деньги не проиграл, они бы их просто себе забрали. Беспредел, думал было спустить на тормозах, но нет игроков остальных тоже же могут кинуть.

Dear Qualter,

Thank you for submitting your complaint. I’m sorry to hear about your problem. Unfortunately, there is nothing we can do for you under these circumstances because you lost all of your winnings. I understand that this situation would never happen if your first attempt to withdraw would be successfull, however we could help you only if you had some balance left.

Please let me know, if there is anything, I could do for you regarding this case, otherwise, I will be forced to reject your complaint. Thank you for your understanding.

Best regards,

Kristina

Unfortunately, we are rejecting this complaint as unjustified, because the player lost all his winnings. Sorry we were not able to help you with this one, but please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino and we will try our best to help.