Dragi kazino guru,
Cenimo va?e iskustvo i poznavanje propisa koji reguli?u sve dobavlja?e i dobavlja?e softvera za igre na sre?u, ali se ne sla?emo sa vama u ovom slu?aju, kao ?to ?emo objasniti u nastavku.
1. Svaki projekat ima svoj skup pravila, sa kojima se klijent sla?e prilikom registracije. A nerazumevanje projektnih propisa ne osloba?a klijenta odgovornosti da ih se pridr?ava.
2. Svaki provajder slotova ima sopstveni skup pravila, koja se razlikuju u zavisnosti od usluge koja se nudi, kao ?to su slotovi, igre u?ivo ili igre na stolu.
Regulacija RTP-a u slotovima je uvek jednostavnija. Ipak, kada uzmemo u obzir igre u?ivo, posebno igre s kartama (kao primer BJ), ovde je sve relativno jer klijent mo?e da napravi 12 opklada zaredom i da ima sre?e i dobije 12 puta zaredom, ali mo?da 12 izgubi jednom u red, a o RTP-u je ovde te?ko govoriti, to je stvar slu?aja.
Ali u ovom slu?aju, kada klijent namerno broji karte u BJ i kladi se samo kada je vrednost ?10" ili ?A" u polju ?slike" vi?estruko ve?a od svih ostalih karata, igra? ima jasnu prednost, ?to se naziva prevara.
Klijent se kladi samo kada je ?pil "vru?".
Razumemo da je klijent prou?avao mnoge strategije, a ovo je jedna od daleko od najnovijih, ali najjednostavnijih, i zabranjena je u bilo kom kazinu i provajderu igara; takvi klijenti se uvek pa?ljivo prate i ako klijent veruje da je to lak novac i da mo?e da se izvu?e, na?alost, to se ne?e desiti na na?em projektu.
?elimo da istaknemo da ni u pravom kazinu (kopnenom), klijentima koji ne igraju za BJ stolom nije dozvoljeno da stoje i gledaju sto, a ako se sumnja da su prebrojali karte, posledice mogu biti te?ke, i izri?ito savetujemo bilo kome protiv toga.
Provajder igre je potvrdio da dobici klijenta nisu legitimni.
Po pravilniku projekta, vra?en mu je depozit klijenta koji je koristio za la?ne radnje.
Po svom naho?enju, klijent mo?e podneti ?albu regulatornom telu, navode?i sve ?to je uradio i kako se kladio.
Uvek se zala?emo za fer plej i rado ?emo isplatiti svaki dobitak klijentu, ali samo ako je dobijen legalno i legitimno.
Srda?an pozdrav,
iVildCasino
Dear Casino Guru,
We appreciate your experience and knowledge of the regulations governing all providers and suppliers of gaming software, but we disagree with you in this case, as we will explain below.
1. Each project has its own set of rules, which the client agrees to upon registration. And failing to understand the project regulations does not absolve the client of the responsibility to follow them.
2. Each slot provider has its own set of rules, which vary depending on the service offered, such as slots, live games, or table games.
RTP regulation in slots is always more straightforward. Still, when we consider Live games, especially card games (as an example of BJ), everything is relative here because a client can make 12 bets in a row and be lucky and win 12 times in a row, but maybe 12 lose once in a row, and it's difficult to talk about RTP here, it's a matter of chance.
But in this case, when a client deliberately counts cards in BJ and bets only when the value of "10" or "A" in the "pictures" box is many times higher than all other cards, the player has a clear advantage, which is referred to as fraud.
Only when the deck is "hot" does a client bet.
We understand that the client has studied many strategies, and this is one of far from the most recent but the simplest, and it is prohibited in any casino and game provider; such clients are always closely monitored, and if the client believes that it′ s easy money and they can get away with it, unfortunately, it is not going to happen on our project.
We want to emphasize that even in a real casino (land-based), clients who do not play at the BJ table are not permitted to stand and watch the table, and if they are suspected of card counting, the consequences can be severe, and we strongly advise anyone against it.
The game provider confirmed that the client's winnings were not legitimate.
According to the project regulations, the client's deposit, which he used for fraudulent activities, was returned to him.
At his discretion, the client may file a complaint with the regulatory body, detailing everything he did and how he placed bets.
We are always in favour of fair play and will gladly pay out any winnings to the client, but only if they were obtained legally and legitimately.
Best regards,
iWildCasino
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