I have been a loyal customer of Raging Bull for over a year now. I've spent tens of thousands of dollars. and I've won just as much, but I've never cashed out. For the past five years, up until last month, I have not been able to walk. I had spinal surgery. So now I am, but with being stuck in bed for years, gambling has been the only source of entertainment that I have been able to find pleasure in, which is why I have given this casino so much money, and this is the very first time that I have chosen to cash out. All of my IDs and everything else have been verified for quite some time. What I don't understand is that they said that Bitcoin is the fastest way to deposit and withdraw. So I deposit Bitcoin. I gave a Bitcoin address for my withdrawal, and now it goes from I'm playing at the casino that has the fastest withdrawal because I'm using Bitcoin to now I'm not going to get my money for at least a minimum of 21 days. It doesn't even get approved for five business days, and then after that, it could take 7 to 10 business days. in order to be deposited in my Bitcoin. But that's not even the worst of it all. I am not able to use any of the bonuses that I earned with all the money that I've deposited because I have a pending withdrawal. It's bad enough that they give you a bonus that you have to play through times 60. Cashback does not mean cash back, especially if you played thousands in one week, so they give $300 cashback, but you have to play through $10,000 but can only cash out $100.

Dear JuceeBeast,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

Dear JuceeBeast,

Have you received your withdrawal from the casino yet?

Dear JuceeBeast,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.