Raging bull casino, has shady practices. I have been waiting for a withdrawal and was denied several times with different accounts given. This casino says that their check would not be honored by my bank????? Unable to get a wire into my multiple bank accounts?

Dear Andre1914,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Before we move forward, allow me to ask you a few more questions so I can fully understand your case. Is this the first time you requested for a withdrawal in the casino? Did you play with bonus money? Can you still login into your casino account? Also please, if you have any communication with the casino relevant to the case send it to [email protected].

Best regards,

Nick

Yes the first withdrawal, my account was verified, played with bonus and played through. I sent my banking information, for withdrawal. I sent my credit union account and transfer wise account, they denied these, I'm confused, they take any payments but narrow what they can pay to? Sounds like a scam???

Thank you for providing more necessary information. Did you send the casino all the required documents which were mentioned in the e-mail? If you didn't please try to send them all again. I know it may seem unfair that they are asking the same documents again and again but KYC verification is a very important procedure. Please keep us updated.

Yes , my account is verfied and approved, just can't get my winnings

What banks does this casino use?

Unfortunately, we don't have this information about the casino. I will now transfer your complaint to my colleague Jozef who will be at your assistance. I wish you best of luck and hope to see your problem being resolved to your satisfaction in the near future.

Hello

Hello Andre.

I absolutely appreciate that you shared your experiences with the Casino Guru team. We will now try to get in touch with the casino.

Hey Jozef, Andre,

This shouldn't be too difficult to remedy, without valid means of withdrawal the request will keep bouncing back. Can be frustrating for sure.

One of my team will reach out to you in a minute via email and walk you through it till we get things on track for you.

Look for that email, we're good at this so never fear. ??

Best,

Nick and Raging Bull

Still no resolution been asked to repeat the same process over and over and over again this casino seems like they're dealing with fraud, updated banking and was told by one person that it was going to be sent for review for withdrawal and then someone else writes and says send everything again, from the beginning, ??? Not clear on this process.

Been informed from the casino that the wire

details have been verified and the withdrawal would take 7 to 10 days I will wait and see...

Glad to hear about that. ??

Please, let us know when you receive your withdrawal. I am extending the timer by 7 days.

Well, once again... nothing..

Hey all,

Just an update, payment was made on your behalf on the 10th of September to our 3rd party payment providers Andre. Once payment has been issued it's generally 3-10 business days on delivery, so basically it should be coming any time now.

Keep us posted!

Best,

Nick and Raging Bull

Little glitch in the connection made me post twice. Sorry about that. ??

Deposit hit today, ...Thank You.

Dear Andre,

Thank you for using the Casino Guru complaint resolution center. We are glad to hear that your issue got resolved. We will now mark it as 'resolved' in our system.

Best regards, Jozef

www.kpvfaw.com