The player from New Mexico faced delays in withdrawing funds, having requested a withdrawal three weeks prior, which was approved after 12 days, but she still had not received the money. Despite being a consistent depositor, customer service offered no resolution, and the player was frustrated with the lack of support. The Complaints Team facilitated communication with the casino, which confirmed that the withdrawal had been approved for payout via Bitcoin. However, the case was ultimately rejected due to the player's lack of response to follow-up inquiries.
Igra?ica iz Novog Meksika se suo?ila sa ka?njenjem u povla?enju sredstava, po?to je tri nedelje ranije zatra?ila povla?enje, koje je odobreno nakon 12 dana, ali jo? uvek nije dobila novac. Uprkos tome ?to je bio dosledan deponent, korisni?ka slu?ba nije ponudila re?enje, a igra? je bio frustriran nedostatkom podr?ke. Tim za ?albe je olak?ao komunikaciju sa kazinom, koji je potvrdio da je povla?enje odobreno za isplatu putem bitkoina. Me?utim, slu?aj je na kraju odbijen jer igra? nije odgovorio na naknadna pitanja.
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