Dragi Mihal i Mori77mori,
Hvala vam ?to ste nam skrenuli pa?nju na ovu situaciju.
?eleli bismo da pojasnimo da, prema na?im uslovima kori??enja, imamo pravo da blokiramo igra?ev nalog i otpi?emo dobitke koji su ostvareni nepo?tenom igrom ako posumnjamo da igra? nije igrao fer. Prilikom registracije, igra? potvr?uje da se sla?e sa ovim pravilima, a u slu?aju igra?a, primetili smo sumnjivu igru i preduzeli smo mere.
Tako?e citiram klauzulu uslova i odredbi u nastavku:
Rakebit.com ima strogu politiku protiv prevara. Ako TECH GROUP BL LIMITADA ima osnovane osnove da veruje da je Korisnik u?estvovao u ili je bio povezan sa bilo kojim oblikom prevarne aktivnosti (na osnovu praksi za spre?avanje prevara, varanja i otkrivanje dosluha koje koristi TECH GROUP BL LIMITADA, kao i njeni partneri za igre na sre?u i drugi dobavlja?i, a koje se uobi?ajeno koriste u industriji kockanja i igara na sre?u), uklju?uju?i, ali ne ograni?avaju?i se na:
a. u?e??e u bilo kojoj vrsti dosluha sa drugim korisnicima;
b. razvoj strategija usmerenih na ostvarivanje nepravednih dobitaka;
c. prevarne radnje protiv TECH GROUP BL LIMITADA ili njegovih dobavlja?a pla?anja;
d. kreiranje dva ili vi?e naloga;
e. kori??enje nepravednih spoljnih faktora ili uticaja (op?te poznato kao varanje);
U slu?aju otkrivanja jedne ili vi?e takvih radnji od strane Korisnika ili drugih sli?nih radnji, Rakebit.com zadr?ava pravo da otka?e korisni?ki nalog i obustavi sve isplate Korisniku. Ova odluka je u isklju?ivoj diskreciji Rakebit.com -a i Korisnik ne?e biti obave?ten niti obave?ten o razlozima takvih radnji. Rakebit.com tako?e zadr?ava pravo da obavesti regulatorna tela nadle?nosti Korisnika o takvim prevarnim radnjama koje je izvr?io Korisnik.
Hvala vam na pomo?i i saradnji u vezi sa ovim pitanjem.
Srda?an pozdrav,
Kazino RejkBit
Dear Michal & Mori77mori,
Thank you for drawing our attention to this situation.
We would like to clarify that according to our terms and conditions, we have the right to block a player's account and write off winnings that were obtained by unfair play if we suspect that the player has not played fair. When registering, the player confirms that he or she agrees to these rules, and in the case of the player, we have noticed suspicious play and have taken action.
I also quote the clause of the terms and conditions below:
Rakebit.com has a strict anti-fraud policy. If TECH GROUP BL LIMITADA has reasonable grounds to believe that the User has participated in or has been connected with any form of fraudulent activity (on the basis of anti-fraud, anti-cheating, and collusion detection practices used by TECH GROUP BL LIMITADA as well as its gaming partners and other suppliers which are commonly used in the gambling and gaming industry) including, but not limited to:
a. participating in any type of collusion with other Users;
b. development of strategies aimed at obtaining unfair winnings;
c. fraudulent actions against TECH GROUP BL LIMITADA or its payment providers;
d. creating two or more accounts;
e. using unfair external factors or influences (commonly known as cheating);
In case of reveal one or several such actions on the part of the User or other similar actions, Rakebit.com reserves the right to cancel the user account and suspend all payouts to the User. This decision is at sole discretion of Rakebit.com and the User will not be notified or informed of the reasons of such actions. Rakebit.com also reserves the right to inform the regulatory bodies of the User’s jurisdiction of such fraudulent actions performed by the User.
Thank you for your assistance and cooperation in this matter.
Kind regards,
RakeBit Casino
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