Zdravo, CasinoGuru tim, ?eleo bih da tra?im va?u pomo? ovde. Moje korisni?ko ime na Shuffle platformi je Theresa. Na?alost, moj nalog je zaklju?an i ne mogu da se prijavim. Unutra je jo? uvek 0,12 ETH. Razlog za zaklju?avanje mog naloga je slede?i:
?Hej, Tereza (ili Preston, ili bilo koji broj drugih korisni?kih imena koje koristite) – nemam nameru da isklju?ujem tebe i tvoje naloge ovde, tako da sam ograni?en u tome koliko ?u javno podeliti, ali do sada smo identifikovao izuzetno veliki broj naloga koji:
koristite isti ure?aj i IP adresu
kladite se na ista tr?i?ta sa istim obrascima kla?enja
KIC sa informacijama koje o?igledno nisu pravo vlasnika naloga
U skladu sa na?im uslovima kori??enja usluge:
3.4. Dozvoljeno vam je da imate samo jedan Shuffle nalog. Ako poku?ate da otvorite vi?e od jednog Shuffle naloga, svaki ili svi takvi nalozi mogu biti blokirani, suspendovani ili zatvoreni, a svi iznosi pripisani tim ra?unima ?e biti zamrznuti i mogu biti oduzeti.
Kao ?to smo ranije spomenuli putem podr?ke; ako nastavite da otvarate naloge, mi ?emo nastaviti da ih zatvaramo. Ne bismo to uradili osim ako nemamo dokaze van razumne sumnje da su ovi nalozi u vlasni?tvu iste osobe i da zaobilaze na?e Uslove kori??enja usluge. Prestanite da gubite podr?ku i vreme zajednice; upozoreni ste vi?e puta."
Mogu li ti jo? ne?to pomo?i?
Potvr?ujem da koristim VPN, ali je u podr?anom regionu, a ne u ograni?enom. Imam samo jedan mobilni telefon i jedan ra?unar kao svoje ure?aje. Strategija kla?enja koju koristim, dopunjavanje opklade ako je pred gubitkom, mo?e biti sli?na onoj kod mnogih drugih igra?a. Kona?no, u vezi sa pitanjem identiteta, Shuffle potpuno nije uspeo da potvrdi moj identitet pre nego ?to je tvrdio da je la?an. Verujem da nisam prekr?io nijedan ozbiljan uslov koji bi opravdao zamrzavanje sredstava na mom ra?unu.
Hello, CasinoGuru Team, I would like to seek your assistance here. My username on the Shuffle platform is Theresa. Unfortunately, my account has been locked, and I am unable to log in. There is still 0.12 ETH inside. The reason for locking my account is as follows:
"Hey, Theresa (or Preston, or any number of the other usernames you use) - I have no intention of doxxing you and your accounts here, so I'm limited in how much I'll share publicly, but so far we have identified an exorbitantly high number of accounts who:
use the same device and IP
bet the same markets with the same betting patterns
KYC with information that is quite obviously not the real account owner's
As per our Terms of Service:
3.4. You are permitted to have only one Shuffle Account. If you attempt to open more than one Shuffle Account, any and all such accounts may be blocked, suspended, or closed, and any sums credited to those accounts will be frozen and may be deducted.
As we have mentioned via support previously; if you continue to open accounts, we will continue to close them. We would not do this unless we had evidence beyond a reasonable doubt that these accounts are owned by the same person and are circumventing our Terms of Service. Please stop wasting support and the community's time; you've been warned multiple times."
Is there anything else I can assist you with?
I acknowledge that I use a VPN, but it is in a supported region, not a restricted one. I have only one mobile phone and one computer as my devices. The betting strategy I use, replenishing a bet if it is about to lose, may be similar to that of many other players. Finally, regarding the identity issue, Shuffle completely failed to verify my identity before claiming it is false. I believe I did not violate any serious terms that would justify the freezing of funds in my account.
Automatski prevedeno:
