Zdravo.
Pro?lo je 16 dana od kada sam zatra?io povla?enje. Dobio sam povrat novca od 30 dolara koji sam okrenuo preko 1200 dolara i bio sam spreman za povla?enje prvog dana.
Tim za podr?ku mi je rekao 2-3 puta da bonusi bez depozita nisu primenljivi za ?ve?ane i ja sam odgovorio da sam sre?an ?to je tada bio povra?aj novca.
Ups, sada vide da to nije bio bonus ve? povra?aj novca i jo? uvek je na ?ekanju. 3-4 puta su tra?ili moju Bitcoin adresu koju sam svaki put poslao. Nedavno je tim za podr?ku rekao da je dugo vreme obrade zato ?to moram da verifikujem svoj nalog, ne?to o ?emu niko nije spomenuo niti poslao e-po?tu.
Moj nalog je verifikovan godinu dana i napravio sam depozit sa Bitcoin-om gde sam ulo?io 14 dolara, ali sam dobio samo 7 dolara jer je polovina negde nestala.
Podr?ka je odgovorila da se mora verifikovati svoj ra?un dva puta godi?nje, to je bila novost za mene. Ali poslao sam iste dokumente koje ve? imaju pre 2 dana.
Bilo bi ljubazno od vas da pogledate ovo.
Hello.
It has now been 16 days since I requested a withdrawal. I received a $30 Cashback which I turned over $1200 and was ready for withdrawal on the first day.
The support team has told me 2-3 times that no deposit bonuses are not applicable for Swedes and I've responded that I'm lucky it was cashback then.
Oops, they now see that it was not a bonus but a cashback and it is still pending. 3-4 times, they've asked for my Bitcoin address which I've sent each time. Most recently, the support team said the lengthy processing time is because I need to verify my account, something no one mentioned or sent an email about.
My account has been verified for a year and I've made a deposit with Bitcoin where I put in $14 but only received $7 because half disappeared somewhere.
The support responds saying one must verify their account twice a year, that was news to me. But I sent the same documents they already have 2 days ago.
It would be kind of you to look into this.
Hej.
Nu har det g?tt 16 dagar sedan jag beg?rde uttag. Jag fick $30 Cashback som jag omsatt $1200 och var klar f?rsta dagen f?r uttag.
2-3gg har supporten sagt att no deposit bonusar ej g?ller f?r svenskar och jag svarat att det var tur att det var cashback i s? fall.
Oj nu ser vi att det inte var en bonus och en casback och den ?r pending. 3-4 g?nger har dom fr?gat efter min Bitcoinadress som jag skickat in varje g?ng. Nu senast sa supporten att det tagit s? l?ng tid ?r f?r att du m?ste verifiera kontot som ingen n?mnt eller skickat e-mail om.
Mitt konto ?r verifierat sedan 1 ?r tillbaks och jag har gjort ins?ttning med bitcoin d?r jag satte in $14 men fick $7 d? h?lften f?rsvann n?gonstans.
Supporten svarar att man m?ste verifiera kontot 2 g?nger per ?r, det var en nyhet. Men jag skickade samma dokument som dom redan har f?r 2 dagar sedan.
Det vore sn?llt om ni ville titta p? det.
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