This place is rigged. iv put about 10000 an more in this place an the only time they pay is with a bonus an with the bonus there is all these rules attached.

this place needs to be seriously looked at it’s not right to do this to people...

I won the grand prize an a $40 they put on my account an wont let it go due to there rearms. That’s the only pay out this have give me.

Dear Tabatha,

Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): http://www.kpvfaw.com/learn-about-games-of-chance-rtp-variance.

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do.

Additionally, I would recommend checking our review for Wager Beat Casino http://www.kpvfaw.com/Wager-Beat-Casino-review. As you can see from all of the information in our review, Wager Beat Casino is a very bad online casino. We don't recommend playing at it and strongly advise you to stay away from it.

Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint, or if I misunderstood your issue.

Best regards,

Kristina

I understand about the way these work I’ve played for a while. But when you put so much an only get on bonuses an then there connected to all theses rules is so they don’t have to pay.

i have read up on this place an I’m not the only one saying this.

I have played a few online places an I see how they all work.

and this place is the lowest...

An I won’t be playing it anymore I just wish I read up first.

an they shouldn’t be allowed to suck other people. That’s. why I’m making this complaint.

Thank you for sharing your experience with us, Tabatha. I believe our rating and review says it all, and we wouldn't recommend anyone playing here. Unfortunately, without any proof of unfair pay outs we aren't able to continue resolving this case.

How can there terms and conditions be allowed with about a valid license?

how is this place allowed to be open???

thats everything I’ve been reading on them?

As this casino operates without an official license, it is not regulated by anyone or anything, therefore they can have any rules they want (but, of course this doesn't mean we agree with such rules or support it). But at this moment we don't have anything that would support your case.

Unfortunately, without any supporting evidence, I will be forced to reject this complaint. Thank you very much for your understanding.

Dear Tabatha,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

I don’t understand this.

I thought it was all done an nothing could be done?

Tabatha I apologize for this misunderstanding, I was just giving you some space if you would like to add some additional message.

I am closing the complaint now. Sorry we were not able to help you with this one, but please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino and we will try our best to help.