Zdravo, dragi tim gurua kazina
Trudim se da objasnim svoj slu?aj ?to jednostavnije i ta?nije. Nedavno sam registrovao nalog na veb-sajtu winwin.bet i uplatio 9605 rubalja na svoj ra?un koriste?i kriptovalutu DGB. Uspeo sam da pove?am stanje na 44374 rubalja bez kori??enja bonusa. Zatim sam poku?ao da podignem novac sa svog ra?una i zamoljen sam da po?aljem imejl timu za obezbe?enje i dostavim dokumenta. Uradio sam to i dostavio fotografiju svoje li?ne karte. Zatim su me zamolili da slikam sebe i svoju li?nu kartu sa pozadinom imejlova od obezbe?enja. Poslao sam fotografije sa svim detaljima i tra?enim stavkama, ali su tra?ili sve vi?e i vi?e slika. Do sada sam im poslao vi?e od 25 slika, ali nijedna od ovih slika nije prihva?ena i na kraju su mi rekli:
?Bez pru?anja tra?enih datoteka, dalje akcije su nemogu?e. Sve dalje poruke od vas bi?e ignorisane."
Od tada sam im poslao jo? 5 slika i pitao za?to moje fotografije ne prihvataju, ali nisu mi odgovorili na imejl. Nadam se da ?e mi Casino Guru pomo?i da vratim svoja sredstva. Jo? jednom, insistiram da nisam ni?ta osvojio od bonusa i da sam igrao samo sa svojim pravim stanjem.
Broj ra?una: 1238840755
Hvala unapred.
Hello dear casino guru team
I try to explain my case as simply and accurately as possible. Recently, i registered an account at winwin.bet website and deposited 9605 RUB into my account using DGB cryptocurrency. I managed to make my balance to 44374 RUB without using any bonus. Then i tried to withdraw from my account and i was asked to email the security team and provide documents.So i did this and provided a photo of my ID.Next they asked me to take a picture of myself and my ID card with the background of emails from security. I sent the photos with all the details and requested items , but they asked for more and more pictures.So far i have sent them more than 25 pictures but none of these pictures were accepted and ultimately, they told me :
" Without providing the requested files, any further actions are impossible. All further messages from you will be ignored."
Since then, I have sent them 5 more pictures and asked why my photos are not being accepted, but they have not returned my email. I hope Casino Guru can help me get my funds back. Once again, I insist I have not won anything from the bonus and have only played with my real balance.
Account number: 1238840755
Thank you in advance.
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