Hello everyone,

They've been making me wait two months for my payout without giving me any updates.

Hallo zusammen,

Sie lassen mich jetzt schon 2 Monate auf meine Auszahlung warten, ohne überhaupt irgendwelche Neuigkeiten preiszugeben.

Dear Themaninblack,

Thank you for submitting your complaint. I regret to learn of the negative experience you encountered with Ybets Casino.

To gain a comprehensive understanding of the situation, I would appreciate it if you could answer the following questions:

• Have you made any successful withdrawals before?  
• Could you please confirm that you have passed the KYC verification? 
• Have you accumulated your winnings with or without an active bonus? 

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Katarina

Please note that www.kpvfaw.com will never ask for any payments or request access to your accounts. If anyone claims to be www.kpvfaw.com personnel and asks for such actions, do not provide any information.

The only legitimate way we will contact you is through this official complaint platform or via the email addresses provided in your complaint thread.

Stay cautious and contact us directly if you have any doubts.

Hello Katarina,

I've never been able to withdraw anything, wasn't asked for any KYC documents, and used a bonus. Ybets has made me wait two months without any information.

Hallo Katarina,

Ich konnte noch nie etwas abheben, wurde nach keinen KYC Dokumenten gefragtvund habe einen Bonus benutzt. Ybets l?sst mich ohne jegliche Knformationen 2 Monate warten.

Dear Themaninblack,

thank you for your message.

• How long have you been a player at this casino, please?
• Could you please share what bonus have you utilized to accumulate your winnings? Kindly share a link here in the thread.
• Could you please advise which games you focused on - slots, live casino, sports betting, etc.?  

Looking forward to your reply.

Katarina

Hello,

I've been playing there since March. I've deposited there many times and lost thousands of dollars, and they didn't pay out my first win... I've attached the bonus.

Only played slot machines.

Hallo,

Ich spiele dort seit M?rz. Ich habe dort auch schon oft eingezahlt und tausende USD verspielt und bei meinem ersten Gewinn zahlen sie nicht... Ich habe den Bonus beigefügt

Habe nur Spielautomaten gespielt.

Dear Themaninblack,

thank you for your reply.

Could you please forward all communications you have had with this casino to [email protected]. This includes emails, live chat transcripts, and any accompanying screenshots.

Looking forward to your reply.

Katarina

Hello,

I forwarded it.

Hallo,

Ich habe es weiter geleitet.

Thank you very much, Themaninblack, for your cooperation. I will now transfer your complaint to my colleague Jana ([email protected]) who will be at your service. I wish you the best of luck and hope the problem will be resolved to your satisfaction in the near future.

Dear Themaninblack,

My name is Jana and from now on, I will assist you with resolving your complaint. I am sorry to hear that your withdrawal has been delayed. I will contact the casino and try my best to resolve the issue as soon as possible.

Now I would like to invite Ybets Casino representative to join this conversation and participate in the resolution of this complaint.

Dear casino, could you please state the reason why the player's withdrawal has not yet been processed?

Thank you in advance for providing the information.