Hej yarikzv,
Tack s? mycket f?r att du skickade ditt klagom?l och jag ?r verkligen ledsen att h?ra om ditt problem med 747.live Casino. L?t mig st?lla n?gra fler fr?gor till dig innan vi g?r vidare.
Kan du ge r?d om exakt n?r p?g?r verifieringsprocessen? Vilka dokument har redan godk?nts och vilka inte? N?r pratade du med casinot senast och vad handlade det om?
Observera att verifieringsprocessen kan ta upp till 14 dagar efter att du skickat in alla beg?rda dokument och kasinot kan sp?rra ditt konto tills processen ?r klar.
Ser fram emot ditt svar.
H?lsningar,
Nick
Hello yarikzv,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with 747.live Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise since when exactly is the verification process ongoing? Which documents have been already approved and which ones not? When was the last time you spoke to the casino and what was it about?
Please note that the verification process may take up to 14 days after sending in all the requested documents and the casino may block your account until the process is finished.
Looking forward to your answer.
Regards,
Nick
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