Jag ska se om det finns en agent tillg?nglig, v?nligen l?mna mer information
Jag s?ger:
Uttag avbryts igen.
Var det inte du som bad mig att ta ut $1000 vardera?
Gabby
Gabby s?ger:
Hej hur m?r du?
Tack f?r att du kontaktade oss idag och skickade informationen till oss.
Jag heter Gabby, hur kan vi hj?lpa dig?
Jag s?ger:
Uttag avbryts igen.
Var det inte du som bad mig att ta ut $1000 vardera?
Gabby
Gabby s?ger:
Hej,
Jag s?g att v?rt team har f?reslagit att ta ut 1000 USD var och en, och det avvisades. Jag k?nner till ditt fall och jag kommer att beg?ra mer information s? att vi kan kontrollera varf?r det inte godk?ndes.
Jag ?terkommer med uppdateringar s? snart som m?jligt.
Jag s?ger:
Jag vill inte framf?ra m?nga klagom?l h?r heller. V?nligen g?r det s? snart som m?jligt.
29 december klockan 12:48
Gabby
Gabby s?ger:
Visst, jag f?rst?r helt. Jag v?ntar bara p? en uppdatering p? min sida.
Svar Bot
Svar Bot s?ger:
Hur gick din chatt?
Gabby
Gabby s?ger:
Hej, jag ?r tillbaka.
Jag s?g i f?rra chatten att Alex f?reslog dig att beg?ra ett uttag p? 1000 USD via krypto 1. Jag tror att det var ett missf?rst?nd, eftersom det beg?rdes 2x 1000 USD, om det f?rsta inte ?r godk?nt eller analyserat ?n s? avvisar systemet det , eftersom det kan vara ett misstag, s? beloppen m?ste vara olika (1000 USD och 1001 USD till exempel), eller s? kan du ta ut tv? g?nger 1000 USD, men beg?r det andra efter att det f?rsta uttaget har skickats.
L?t mig veta hur du vill g? tillv?ga, och n?r du har beg?rt det nya uttaget kommer jag att f?rs?ka f? det godk?nt idag.
Jag s?ger:
jag vill ha uttag i USDT(TRC20)
29 december klockan 01:38
Gabby
Gabby s?ger:
Jag f?rst?r. Tyv?rr, f?r tillf?llet, ?r USDC via ERC20 det enda tillg?ngliga alternativet f?r att skicka pengarna.
Jag s?ger:
inte USDC, utan USDT
Jag s?ger:
Inga andra pl?nb?cker.
Jag s?ger:
Varf?r v?ljer du en uttagsmetod som inte ?r tillg?nglig i f?rsta hand?
Jag har inte tid att g?ra det h?r heller.
29 december klockan 20.46
Jag s?ger:
Jag skapade en USDC-pl?nbok som du f?reslog, ?ndrade beloppet och ans?kte om ett uttag, men fick avslag igen.
Jag har f?tt nog.
29 december klockan 21:59
Gabby
Gabby s?ger:
Hall?,
Tack. Jag s?g precis h?r och fick uppdateringarna, eftersom du n?mnde tillg?ngligheten f?r betalningsmetoden har jag vidarebefordrat kommentaren ocks?. Vi ber om urs?kt f?r besv?ret men USDC ?r det enda alternativet f?r tillf?llet.
Jag kontrollerade ocks? beg?ran om 998USD som avvisades. Jag kan inte komma ?t ytterligare information, men bad om information och n?mnde ?ven att du redan beg?rt ett nytt belopp, jag kommer att g?ra allt f?r att f? det godk?nt idag.
29 december klockan 22:17
Jag s?ger:
Jag ans?kte om uttag p? USDC.
Men det har nekats.
F?rklara g?rna orsaken.
Gabby
Gabby s?ger:
Ja, jag s?g det, och jag kan se att det ocks? avvisades. Jag har inte fler detaljer men jag har redan beg?rt anledningen ocks?, och godk?nnande av din senaste beg?ran.
Jag s?ger:
Kan jag bara ?ndra v?rdet till $1000, $999, $998 och ta ut ?nd??
3 januari klockan 12.35
Jag s?ger:
?ven uttag nekas. Det r?cker.
3 januari klockan 21:59
Gabby
Gabby s?ger:
Hall?!
Jag rapporterade att dina uttag avvisades till v?rt team, men vi har inte f?tt n?gra uppdateringar ?n och teamet unders?ker varf?r s? vi kan hj?lpa dig.
Tack s? mycket f?r din f?rst?else och ditt t?lamod s? h?r l?ngt, vi arbetar intensivt f?r att ge dig svar och hj?lpa dig med uttagen s? snart som m?jligt.
4 januari klockan 02:51
Jag s?ger:
Det ?r f?r sent. Vi har anm?lt ?rendet till en extern byr? och du m?ste f?rklara det f?r dem.
Ny
Gabby
Gabby s?ger:
Visst, jag f?rst?r. Jag kommer att forts?tta jobba h?rifr?n, l?t mig veta om jag kan hj?lpa till med n?got annat under tiden.
I will see if there's an agent available, please leave more details
I says:
Withdrawals are being cancelled again.
Wasn't it you who asked me to take out $1000 each?
Gabby
Gabby says:
Hi, how are you?
Thank you for contacting us today and sending us the information.
My name is Gabby, how can we help you?
I says:
Withdrawals are being cancelled again.
Wasn't it you who asked me to take out $1000 each?
Gabby
Gabby says:
Hi,
I saw our team has suggested withdrawing 1000 USD each one, and it was rejected, I am aware of your case and I will request more information so we can check why it was not approved.
I will be back with updates as soon as possible.
I says:
I don't want to make many complaints here either. Please do so as soon as possible.
December 29 at 12:48 AM
Gabby
Gabby says:
Sure, I completely understand. I am just waiting for an update on my end.
Answer Bot
Answer Bot says:
How did your chat go?
Gabby
Gabby says:
Hi, I am back.
I saw in the previous chat that Alex suggested you to request a withdrawal of 1000 USD via crypto 1. I think there was a misunderstanding, because it was requested 2x 1000 USD, if the first is not approved or analysed yet, the system rejects it, because it can be a mistake, so the amounts must be different (1000 USD and 1001 USD for example), or you can withdraw twice the 1000 USD, however requesting the second one after the first withdrawal is sent.
Let me know how you would like to proceed, and once you request the new withdrawal that I will try getting it approved today.
I says:
i want withdrawl in USDT(TRC20)
December 29 at 1:38 AM
Gabby
Gabby says:
Oh, I see. Unfortunately, at the moment, USDC via ERC20 is the only option available to send the funds.
I says:
not USDC, but USDT
I says:
No other wallets.
I says:
Why are you choosing a withdrawal method that is not available in the first place?
I don't have time to do this either.
December 29 at 8:46 PM
I says:
I created a USDC wallet as you suggested, changed the amount and applied for a withdrawal, but was denied again.
I am fed up.
December 29 at 9:59 PM
Gabby
Gabby says:
Hello,
Thank you. I just saw here and received the updates, since you mentioned the availability of the payment method, I have forwarded the comment as well. We do apologise for the inconvenience but the USDC is the only option at the moment.
I also checked the request of 998USD that was rejected. I can't access further details, but asked for information and also mentioned you already requested a new amount, I will do everything as possible to have it approved today.
December 29 at 10:17 PM
I says:
I applied for withdrawal at USDC.
But it has been denied.
Please explain the reason.
Gabby
Gabby says:
Yes, I saw that, and I can see it was rejected as well. I do not have more details but I have already requested the reason as well, and the approval of your last request.
I says:
Can I just change the value to $1000, $999, $998 and withdraw anyway?
January 3 at 12:35 PM
I says:
Withdrawals are also being denied. That's enough.
January 3 at 9:59 PM
Gabby
Gabby says:
Hello!
I reported your withdrawals being declined to our team, however we didn't have any updates yet and the team is investigating why so we can help you.
Thank you so much for your comprehension and patience so far, we are working intensely to bring you answers and help you with the withdrawals as soon as possible.
January 4 at 2:51 AM
I says:
It's too late. We have reported the matter to an outside agency and you will have to explain it to them.
New
Gabby
Gabby says:
Sure, I understand. I will keep working from here, let me know if I can help with anything else in the meantime.
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