Hej Yossan1979,
Tack s? mycket f?r att du skickade in ditt klagom?l och jag ?r verkligen ledsen att h?ra om ditt problem med Atlantis Slots Casino. L?t mig st?lla n?gra fler fr?gor till dig innan vi g?r vidare.
Kan du meddela om ditt konto redan ?r verifierat och om ja, sedan n?r exakt? Samlade du dina vinster med riktiga pengar eller anv?nde du en bonus? N?r pratade du med casinot senast och vad handlade det om?
Observera att vi rekommenderar att du v?ntar minst 14 dagar f?r att din verifiering/?terkallelse ska behandlas, speciellt om det ?r din f?rsta beg?ran n?gonsin.
Ser fram emot ditt svar.
H?lsningar,
Nick
Hello Yossan1979,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Atlantis Slots Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?
Please note that we recommend to wait at least 14 days for your verification/withdrawal to be processed specially if it’s your first ever request.
Looking forward to your answer.
Regards,
Nick
Automatiskt ?versatt:
De st?nger bara chatten n?r jag f?rs?ker fr?ga dem om uttaget.
