K?ra pedromartinez,
Vi kan f?rst? din oro. Vi skulle dock vilja informera, enligt v?ra allm?nna villkor punkt: -
6.11:- Alla uttag behandlas enligt v?ra m?natliga uttagsgr?nser och med h?nsyn till VIP-statusen f?r kunden som beg?r uttaget.
I ditt fall g?ller f?ljande gr?nser:
(NIV? 1) 500 EUR per transaktion, var 24:e timme / 7 000 EUR per m?nad.
Observera att du kan ha maximalt 3 (tre) aktiva uttagsbeg?randen vardera med 24 timmars mellanrum och f?r den fj?rde m?ste du v?nta p? att n?gon av de tidigare 3 uttagsbeg?randena ska behandlas.
D?rf?r rekommenderar vi att du f?rs?ker g?ra din n?sta uttagsbeg?ran p? 500 EUR och efter 24 timmars mellanrum saldobeloppet p? 323 EUR.
Vi kommer att g?ra v?rt b?sta f?r att behandla din beg?ran om uttag s? snart som m?jligt.
Vi hoppas att vi har kunnat svara p? din fr?ga.
Ditt t?lamod, din f?rst?else och ditt samarbete i denna situation uppskattas verkligen!
Med v?nlig h?lsning,
Bankonbet team.
Dear pedromartinez,
We can understand your concern. However, we would like to inform, as per our Terms and Conditions point :-
6.11:- All withdrawals are processed according to our monthly withdrawal limits and taking into consideration the VIP status of the customer requesting the withdrawal.
In your case the following limits apply:
(LEVEL 1) 500 EUR per transaction, every 24 hours / 7,000 EUR per month.
Kindly note that you can have a maximum of 3 (three) active withdrawal requests each having gap of 24 hours and for the forth one you have to wait for any one of the earlier 3 withdrawal request to be processed.
Therefore, we would kindly suggest you to please attempt your next withdrawal request of 500 EUR and after 24 hours gap the balance amount of 323 EUR.
We will try our best to process your withdrawal request as soon as possible.
We hope we were able to answer your question.
Your patience, understanding and co-operation in this situation are truly appreciated!
Best regards,
Bankonbet team.
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