F?r ungef?r en vecka sedan satte jag in 200 euro med en bonus p? 75 procent p? Blacklion Casino.
Denna bonus kunde jag hitta och aktivera i kassasektionen.
Efter att ha omsatt bonusen kunde jag beg?ra ett uttag p? 1970 euro.
Ig?r fick jag f?ljande mail:
K?ra J?rg,
Jag hoppas att det h?r meddelandet finner dig bra.
Vi beklagar att informera dig om att dina vinster har f?rverkats p? grund av uppt?ckt av bonusmissbruk p? ditt konto. Efter noggrann granskning av dina spelaktiviteter fann vi att bonusar aktiverades i en felaktig ordning, vilket br?t mot v?ra villkor. Denna ?tg?rd anses vara ett brott mot v?ra villkor och utg?r bonusmissbruk.
Som ett resultat har dina spelprivilegier st?ngts av och dina vinster har f?rverkats. Ditt saldo har dock ?terf?rts till ditt konto.
Vi tar bonusmissbruk p? allvar f?r att s?kerst?lla r?ttvisa och integritet f?r alla spelare. Om du har n?gra fr?gor eller vill diskutera denna fr?ga ytterligare, tveka inte att kontakta v?rt supportteam.
Tack f?r att du f?rst?r.
V?nliga h?lsningar,
Black Lion Casino.
Mitt uttag avbr?ts och jag fick en ?terbetalning av min ins?ttning p? 200 euro.
Jag f?rst?r inte kasinots beslut.
Jag h?ll mig till alla bonusvillkor.
Jag ?r helt verifierad och detta var inte mitt f?rsta uttag
About a week ago, I deposited 200 euros with a 75 percent bonus at the Blacklion Casino.
This bonus I was able to locate and activate in the cashier section.
After wagering the bonus, I was able to request a withdrawal of 1970 euros.
Yesterday, I received the following email:
Dear Jorg,
I hope this message finds you well.
We regret to inform you that your winnings have been forfeited due to detected bonus abuse in your account. Upon careful review of your gaming activities, we found that bonuses were activated in an incorrect order, violating our terms and conditions. This action is considered a breach of our terms and constitutes bonus abuse.
As a result, your playing privileges have been suspended, and your winnings have been forfeited. However, your balance has been returned to your account.
We take bonus abuse seriously to ensure fairness and integrity for all players. If you have any questions or would like to discuss this matter further, please don't hesitate to contact our support team.
Thank you for your understanding.
Best regards,
Black Lion Casino.
My withdrawal was cancelled and I received a refund of my 200 euro deposit.
I don't understand the casino's decision.
I adhered to all the bonus conditions.
I am fully verified and this was not my first withdrawal
ich habe vor circa 1 woche im blacklion casino 200 euro mit einen 75 protzent bonus eingezahlt.
diesen bonus konnte ich im cashier finden und aktivieren.
nachdem ich den bonus umgesetzt hatte konnte ich 1970 euro zur auszahlung beantragen.
gestern erhielt ich dann folgende email:
Dear Jorg,
I hope this message finds you well.
We regret to inform you that your winnings have been forfeited due to detected bonus abuse in your account. Upon careful review of your gaming activities, we found that bonuses were activated in an incorrect order, violating our terms and conditions. This action is considered a breach of our terms and constitutes bonus abuse.
As a result, your playing privileges have been suspended, and your winnings have been forfeited. However, your balance has been returned to your account.
We take bonus abuse seriously to ensure fairness and integrity for all players. If you have any questions or would like to discuss this matter further, please don't hesitate to contact our support team.
Thank you for your understanding.
Best regards,
Black Lion Casino.
meine auszahlung wurde storniert und ich habe meine einzahlung von 200 euro zurück bekommen.
ich kann die entscheidung des casinos nicht nachvollziehen.
ich habe mich an alle bonubedingungen gehalten.
ich bin vollst?ndig verifiziert und es war nicht meine erste auszahlung
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