B?sta xrtex1,
Tack s? mycket f?r att du skickade ditt klagom?l. Jag vill informera dig om att vi inte kan g?ra ett ?rende enbart utifr?n det du beskriver. Ibland kanske du har tur och ibland inte; det ?r s? kasinon och casinospel fungerar. Jag skulle rekommendera att l?sa v?r artikel om utbetalningskvot (RTP):
http://www.kpvfaw.com/learn-about-games-of-chance-rtp-variance
Om du har mer information som skulle kunna hj?lpa v?rt ?rende, v?nligen vidarebefordra den till mig. Tyv?rr, f?r n?rvarande, om vi inte har n?gra bevis som bevisar att n?got or?ttvist p?g?r, finns det inget vi kan g?ra. Tveka inte att kontakta mig om det finns n?got annat som jag kan g?ra ?t dig ang?ende ditt klagom?l.
V?nliga h?lsningar,
Kristina
Dear xrtex1,
Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP):
http://www.kpvfaw.com/learn-about-games-of-chance-rtp-variance
If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.
Best regards,
Kristina
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