Jag spelade med riktiga pengar och lyckades vinna lite, s? jag best?mde mig f?r att ta ut 1 400,00 R$. Jag beg?rde detta den 30/07/24 via PIX. Efter fyra dagars kontakt med support via chatt fick jag information om att det uppstod problem med den h?r typen av uttag, och jag borde avbryta det och prova en annan metod via bank?verf?ring. Det var vad jag gjorde, och de sa till mig att det skulle ta ytterligare tre arbetsdagar, den vanliga tidsramen de ger. Men sex dagar har redan g?tt och de ber?ttar hela tiden via chatt att ekonomiavdelningen ?r f?rsenad. Jag har en k?nsla av att detta inte ?r sant. Det ?r alltid samma formella, konserverade svar. Jag unders?kte detta casino och hittade bra recensioner, men nu st?r jag inf?r det h?r problemet. Andra casinon jag spelar p? tar max tv? dagar f?r uttag, men det h?r har ?vertr?ffat det och g?r mig v?ldigt orolig.
Min inloggning p? Casinoly ?r: Petala56
En annan sak, jag f?rs?kte mejla adressen som anges p? kasinots webbplats, och Google studsade tillbaka och sa att adressen var felaktig.
Jag hoppas att du kan hj?lpa mig, tack.
I played with real money and managed to win a bit, so I decided to withdraw R$ 1,400.00. I requested this on 07/30/24 via PIX. After four days of contacting support through chat, I was informed that this type of withdrawal was experiencing issues, and I should cancel it and try a different method through bank transfer. That's what I did, and they told me it would take another three business days, the usual timeframe they give. However, six days have already passed, and they keep telling me via chat that the finance department is delayed. I have a feeling this isn't true. It's always the same formal, canned response. I researched this casino and found good reviews, but now I'm facing this issue. Other casinos I play at take a maximum of two days for withdrawals, but this one has exceeded that and is making me very uneasy.
My login at Casinoly is: Petala56
Another thing, I tried emailing the address provided on the casino's website, and Google bounced it back saying the address was incorrect.
I hope you can help me, thank you.
Joguei com dinheiro real e consegui ganhar um pouco e resolvi levantar R$ 1.400,00 isso solicitei em 30/07/24 através de PIX depois de quatro dias em contato pelo chat fui informada que este tipo de saque estava com problemas para eu cancelar e fazer outro levantamento por transferência bancária, pois bem foi o que fiz e me falaram que ia ser contato novamente os três dias úteis prazo que eles d?o mais já faz seis dias e eles me informam por chat que o financeiro está com atraso mais sinto que é n?o é verdade, sempre a mesma informa??o formal, criada. Pesquisei sobre este casino e obtive boas noticias e agora me vejo com este problema, outros casinos que jogo quando fa?o retirada demora no máximo dois dias, mais este já passou da conta e está me dando muita inseguran?a.
Meu Login no Casinoly é: Petala56
Outra coisa tentei encaminhar um e-mail indicado no próprio site do casino e o google devolveu dizendo que n?o confere.
Espero que vocês me ajudem, obrigada.
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