B?sta zy52g5rb6p ,
Jag m?ste informera dig om att jag redan har f?tt ett svar fr?n Cobber Casinos representant utanf?r denna tr?d, som tyv?rr inneh?ller bevis som styrker anklagelserna om att ?ppna flera konton p? casinot. ?ven om jag inte kan avsl?ja specifika detaljer p? grund av deras konfidentialitet, m?ste jag objektivt s?ga att jag finner dessa bevis ?vertygande i detta fall. Det finns betydande matchningsdata mellan de tv? kontona, som b?da har register ?ver ins?ttningar och spelaktivitet.
P? grund av dessa sk?l m?ste jag avvisa detta klagom?l som obefogat. Att skapa dubbletter av konton, ?ven med goda avsikter, utg?r ett allvarligt brott mot reglerna och villkoren f?r de flesta kasinon, och ?r vanligtvis f?rem?l f?r straff.
Men om du ?r s?ker p? att du inte har brutit mot n?gra kasinoregler rekommenderar jag att du kontaktar Cura?ao Antillephone NV Licensing Authority och skickar in ett klagom?l genom att skicka en sammanfattning av ditt problem till [email protected] . Spelmyndigheten har fler alternativ och verktyg f?r att hj?lpa spelare.
Du kan hitta mer information om hur du korrekt skickar in ett klagom?l till regulatorn p? http://www.kpvfaw.com/submitting-complaints-to-regulators .
Meddela mig om du beh?ver hj?lp med att skicka in klagom?let eller om du f?r ett svar fr?n tillsynsmyndigheten genom att mejla mig p? [email protected] .
Jag ?r ledsen att jag inte kunde vara till mer hj?lp vid detta tillf?lle.
V?nliga h?lsningar,
Kubo
Dear zy52g5rb6p,
I must inform you that I have already received a response from Cobber Casino's representative outside of this thread, which, unfortunately, includes evidence substantiating the accusations of opening multiple accounts at the casino. While I am unable to disclose specific details due to their confidentiality, I must objectively state that I find these proofs compelling in this case. There is significant matching data between the two accounts, both of which have records of depositing and gameplay activity.
Based on these reasons, I must reject this complaint as unjustified. Creating duplicate accounts, even with good intentions, constitutes a serious violation of the Terms and Conditions of most casinos, and is typically subject to penalties.
However, if you are confident that you have not violated any casino rules, I recommend contacting the Cura?ao Antillephone N.V. Licensing Authority and submitting a complaint by sending a summary of your issue to [email protected]. The Gaming Authority has more options and tools to assist players.
You can find more information on how to properly submit a complaint to the regulator at http://www.kpvfaw.com/submitting-complaints-to-regulators.
Please let me know if you need help with submitting the complaint or if you receive a response from the regulator by emailing me at [email protected].
I am sorry I could not be of more help on this occasion.
Best regards,
Kubo
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