K?ra sugisa408 och Michal,
Tack f?r ditt meddelande och f?r att du ?ppet engagerar dig i denna konversation.
Vi f?rst?r att st?ngning av ett konto kan v?cka fr?gor, och vi anser att det ?r viktigt att hantera dessa situationer med ?ppenhet och respekt. I det h?r fallet togs beslutet baserat p? internt identifierade indikatorer p? beteende som bryter mot v?ra anv?ndarvillkor.
Den detaljerade bed?mningen bakom detta ?r fortfarande under intern granskning. N?r den processen ?r klar och vi har m?jlighet att dela mer – samtidigt som vi respekterar b?de spelarens integritet och v?r plattforms integritet – kommer vi definitivt att g?ra det.
Vi uppskattar moderatorns roll i denna fr?ga och ger g?rna ytterligare f?rtydliganden genom l?mpliga (helst privata) kanaler.
Ha en trevlig vila p? dagen! B?st, Emmy
Dear sugisa408 and Michal,
Thank you for your message and for engaging in this conversation openly.
We understand that the closure of an account can raise questions, and we believe it’s important to handle these situations with transparency and respect. In this case, the decision was made based on internally identified indicators of behaviour that violates our terms of use.
The detailed assessment behind this is still under internal review. Once that process is complete and we’re in a position to share more—while respecting both the player’s privacy and the integrity of our platform—we will certainly do so.
We appreciate the moderator’s role in this matter and are happy to provide further clarification through the appropriate (preferably private) channels.
Have a nice rest of your day! Best, Emmy
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